Manager, Project Management - US Card Jira Lead

Company: Capital One
Location: Richmond
Posted on: April 2, 2026

Job Description:

Manager, Project Management - US Card Jira Lead Do you have a passion for improving the way we deliver software, influencing at all levels, and leading change for the better? If so, we have an exciting opportunity as an individual contributing Project Manager within the Card Tech Analytics team supporting the Card line of business at Capital One. We are looking for a Jira super user to join us on our transformation journey! The Card Tech Analytics team drives adoption of standards and tools that address planning, prioritization and delivery process needs. Partnering with the Card’s 40 portfolios, we help to translate their strategic roadmaps into realistic, forecasted portfolios that align with business priorities. We provide management, oversight and support to both tactical and strategic levels of the delivery ecosystem; collaborating across varying levels and roles to enable leadership to see progress, remove blockers and make decisions needed to deliver the most value to the organization. What you’ll do: Developing a Jira onboarding module for product managers and portfolio managers. Proactively provide consulting to product/portfolio managers to effectively use Jira at a strategic level and empower portfolio leaders with tools that enable visibility into the activities of their organization. Evangelize, govern and evolve Jira standards across the line of business to ensure visibility of "who is working on what”. Manage the structure of Card’s portfolio-level projects in Jira. This includes evaluating labor data, setting up project hierarchies, and supporting realignments during major org changes. Ensure Data Accuracy: Regularly audit Jira projects to fix errors and remove duplicates. You will ensure that the reports leadership uses are based on clean, accurate information. Advise Card’s users working at all levels in the delivery organization on optimized methods for getting the most out of Jira tooling and reporting in ways that minimize administrative overhead and increase actionable insights to drive value creation. You should consider this role if: A Technical Operations Expert: You don't just use project management tools; you master them. You have deep proficiency in systems like Jira and understand how to structure project hierarchies, manage bulk data, and maintain a "clean system" that accurately reflects reality. A Data-Driven Problem Solver: You value accuracy above all else. You are comfortable analyzing datasets to find the "truth" about the real status of delivery work, ensuring that every decision leadership makes is based on clean, verified information. A Disciplined Process Leader: You understand that great results come from consistent execution. You are rigorous about following governance standards and risk management procedures, ensuring that the division remains compliant. You have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels and across many functions throughout the company to manage, inform and influence outcomes A Collaborative Bridge-Builder: You thrive in a connected environment. You act as the link between your team and Card’s portfolio managers, capable of building strong relationships with diverse teams to drive alignment on shared goals. Basic Qualifications: Bachelor’s Degree or Military experience At least 5 Years Project Management experience At least 3 years of experience with Jira as a power user (using JQL, dashboards, plan views, scrum or kanban boards) At least 2 years of experience working in agile practices (scrum master, agile delivery lead, or product owner) At least 2 years of Portfolio Management or Program Management experience Preferred Qualifications: 6 years of Project Management experience 3 years of experience coaching teams in agile practices (scrum master, agile delivery lead, or product owner) 4 years of experience with Jira as a power user (JQL, dashboards, plan views, scrum or kanban boards) 4 years of experience using SQL 2 years of experience administering Jira projects 3 years of Portfolio Management or Program Management experience 2 years of Google Suite experience Agile certification Strong communication and collaboration skills Strong problem solving and influencing skills Work experience achieving results with complex projects At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $151,900 - $173,400 for Manager, Project Management Richmond, VA: $138,100 - $157,700 for Manager, Project Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Keywords: Capital One, Norfolk , Manager, Project Management - US Card Jira Lead, IT / Software / Systems , Richmond, Virginia