Senior Customer Development Manager - Walmart
Company: Smithfield Foods
Location: Smithfield
Posted on: April 1, 2026
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Job Description:
If you are currently employed at Smithfield, please log into
Workday and submit your application through the Jobs Hub. A great
job-and a great future-awaits you at Smithfield Foods. We are an
American food company with a leading position in packaged meats and
fresh pork products. We’re looking for motivated people who want to
join our team and grow lasting and meaningful careers with us.
Apply Now! THE VALUE YOU’LL BRING: The position summary states the
general nature and purpose of the job. Overall accountabilities are
defined in this section. The Senior Customer Development Manager is
a strategic, operational excellence, and best-in-class execution
across Smithfield’s Case Ready platform and the broader Walmart
portfolio. In this role, you will serve as the central point of
coordination for all Walmart-specific initiatives—integrating sales
strategy, business management, operational execution, and quality
assurance to strengthen customer partnerships and protect the
Smithfield brand. You will work closely with Walmart merchants,
replenishment, and quality teams while collaborating internally
with Sales, Operations, FSQA, Supply Chain, R&D, Finance, and
Customer Service. You’ll ensure initiatives are executed
flawlessly, quality standards are upheld, risks are mitigated
early, and opportunities for improvement and growth are proactively
identified. WHAT YOU’LL DO: The below statements are intended to
describe the general nature and level of work being performed by
people assigned to this job. They are not intended to be an
exhaustive list of all responsibilities, duties, and skills
required of personnel so classified. May perform other duties as
assigned. Walmart Business Leadership: Lead all Walmart-focused
initiatives across the Case Ready and broader portfolio while
serving as the primary liaison between Smithfield and Walmart teams
to ensure strategic alignment, exceptional execution, and strong,
results-driven collaboration. Operational & Performance Management:
Drive operational execution with accuracy and adherence to Walmart
and internal quality standards while monitoring business
performance, identifying risks early, and leading cross-functional
problem-solving to ensure a seamless customer experience.
Cross-Functional & Customer Partnership: Lead cross-functional
alignment to keep stakeholders informed, engaged, and accountable
for Walmart initiative execution while representing Smithfield with
professionalism and customer focus to strengthen long-term
partnership and reinforce our commitment to Walmart’s success.
Customer Insights & Strategic Growth: Translate customer insights
and business trends into actionable strategies, partnering with
Sales, R&D, and Operations to drive growth and innovation.
Product Quality Leadership: Champion product quality and brand
integrity, collaborating with FSQA and Supply Chain to ensure
consistent performance across the supply chain. Data-Driven
Business Analysis: Support data driven decision making by tracking
KPIs, sales trends, service levels, and customer feedback, bringing
forward solutions and recommendations. Leadership: Drives a
positive employee experience through leadership by way of employee
development and coaching. WHAT WE’RE SEEKING: To perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals to
perform the essential functions. Education & Experience: Bachelor's
Degree from an accredited four-year college or university and 8
years of relevant experience, or equivalent combination of
education and experience, required. Leadership: 2 years of
demonstrated experience in team management/development or project
leadership required. Industry & Data-Driven Sales Expertise:
Knowledge of food industry or retail channel dynamics paired with
experience in customer-focused, fact-based selling. Critical
Thinking & Communication Skills: Demonstrate strong critical
thinking and problem?solving abilities along with high-level
written and verbal communication skills, organizational planning,
and adaptability. Teamwork & Workplace Collaboration: Respectful,
approachable and team-oriented while building strong working
relationships and a positive work environment. Travel & Licensing
Requirements: Possess a valid driver’s license and be able to
travel up to 50% of the time, including visits to manufacturing
facilities. PHYSICAL DEMANDS & WORK ENVIRONMENT: The physical
demands described here are representative of those an employee
should possess to successfully perform the essential functions of
this job. The work environment characteristics described here are
representative of those an employee may encounter while performing
the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the
essential functions. Capable of sitting for extended periods of
time. Must be able to occasionally lift up to 25 lbs. Frequently
required to sit; stand; walk; reach with hands and arms. Specific
vision abilities required include close vision, distance vision,
peripheral vision and depth perception. Able to travel as needed.
Reasonable accommodation may be made to enable individuals with
disabilities to perform the essential functions.
&xa;&xa;Relocation Package
Available&xa;&xa;Yes&xa;&xa; Check out this video
to learn more about this role!
Keywords: Smithfield Foods, Norfolk , Senior Customer Development Manager - Walmart, Sales , Smithfield, Virginia
