Senior Sales Consultant - Richmond

Company: Lifeway Mobility Holdings LLC
Location: Richmond
Posted on: March 3, 2026

Job Description:

Position Title: Senior Sales Consultant - Richmond Location: Richmond, VA, USA• Norfolk, VA, USA Req. ID: 195 Join our Team and Make a Difference! At Lifeway Mobility, we believe that everyone deserves to live comfortably, independently, and safely in their own homes. As a leading nationwide provider of accessibility solutions, we are dedicated to enabling individuals with accessibility needs to remain in the place they love. Lifeway Mobility is expanding in the Richmond area, and we are hiring a Senior Sales Consultant to open a new location, build a team, and grow a local market providing exceptional service to our residential customers with mobility challenges. Do you have expertise in (B2C) residential (DME) Durable Medical Equipment for patient mobility, safety, and independence in the home? We want to talk to you! As a Senior Sales Consultant, you will lead your team to earn 5-star customer experience reviews, through consultative in-home sales appointments, timely installation of new equipment, and responsive service for maintenance and repairs. Sales & Marketing Expectations: - Achieve sales goals for number of appointments, conversation rate and total sales revenue. - Timely completion of estimates and contracts with a clear product solution and scope of work. - With Shared Services support, lead your team in relationship development with community and patient referral sources, holding in-services, and hosting events to promote in-home mobility products. Operations Responsibilities: - Review each sale and project to confirm quality standards of product, installation and customer satisfaction. - Local vendor management – find and develop relationships with local and regional subcontractors/vendors as needed. - Point of Escalation – respond to and resolve escalated situations with customers, systems, and processes. - Maintain accurate and adequate inventory for all stocked equipment. - Manage fleet/vehicle maintenance, repairs and cleanliness. - Ensure timely response and completion of all service calls; tracking warranty information, confirming satisfactory completion and billing of all service requests. Leadership Responsibilities: - Lead by example with ride-alongs, mentoring, and developing an understanding of each role (marketing, sales, installation, operations). - Hire, train and develop your team to achieve goals and exceed customer and referral partner expectations. - Achieve revenue targets and manage costs to a budget on a monthly, quarterly, and yearly basis, ensuring net profit goals are met. - Scale and grow your local market. - Communicate, educate and ensure team compliance with laws, regulatory agencies, and company policies. Required Industry Experience, Skills, and Travel - In-home Sales experience of DME is required (B2C). - Proven experience as a successful Sales producer. - Excellent spoken and written communication skills, presentation skills, and project management skills. - Strong interpersonal skills and the ability to lead and develop a team. - Excellent leadership and decision-making skills. - Financial acumen including understanding of a budget. - Excellent problem-solving skills. - Knowledgeable in Microsoft Word, Excel, Outlook, PowerPoint, and Teams. - Travel up to 10% as needed. At Lifeway Mobility, we care about our employees' well-being. Join our team and enjoy a comprehensive benefits package that includes medical, dental, vision, 401k, employer paid life and LTD and some voluntary benefits too. We set you up for success at the start- with our Academy, which includes virtual and in person training, ongoing support, and the opportunity to grow, either in your role, or into a new role. Plus, you'll have the opportunity to relax and recharge with 7 paid holidays and three weeks of PTO. Apply now to be a part of our team. Ready to elevate your career with us? Lifeway Mobility is an Equal Opportunity Employer Job Details Pay Type: Salary Hiring Min Rate: 80,000 USD Hiring Max Rate: 120,000 USD Travel Required: Yes Compensation details: 80000-120000 Yearly Salary PIbdf9474f852f-37156-39379771

Keywords: Lifeway Mobility Holdings LLC, Norfolk , Senior Sales Consultant - Richmond, Sales , Richmond, Virginia