Customer Service Representative
Company: CMA CGM
Location: Norfolk
Posted on: August 2, 2022
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Job Description:
CMA CGM Group, founded by Jacques R. Saad--, is a leading
worldwide shipping & logistics group. Now headed by Rodolphe
Saad--, CMA CGM reinvents transport and logistics in order to offer
an integrated maritime, port and land service that exceeds its
customers' expectations. Present in over 160 countries through 755
offices, 750 warehouses, equipped with a young and diverse fleet of
511 vessels, CMA CGM serves 420 of the world's 521 commercial ports
and operates on more then 200 shipping lines. The group currently
employs 110,000 people worldwide, including nearly 2,400 in
Marseille, in its headquarters in Marseilles. Position Summary: The
Customer Service Representative will help provide information and
solutions to assist customers with importing and exporting their
shipments. The representative will assist with handling phone calls
and customer requests via email expediting all customer complex and
simple issues by quickly resolving to reduce service failures or
loss of business. The representative will help provide proactive
communication to customers regarding situations which might impact
their shipments or opportunities that could allow for additional
business. Requires associates who are passionate about customers,
possess exceptional communication skills and ability to generate
innovative solutions to problems . Essential Functions and Duties
:
PI
Keywords: CMA CGM, Norfolk , Customer Service Representative, Sales , Norfolk, Virginia
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