Remote Customer Service Representative - Independent Contractor
Posted on: November 16, 2021
Liveops: Flexibility. Autonomy. Freedom. We're ranked 3rd in
Flexjob's 2021 Top 100 Companies with Remote Jobs
Build a thriving work-at-home business providing remote customer
service for top brands. We are seeking Independent Contractor
Agents to provide virtual services to our client's customers,
spanning a variety of industries including Retail, Healthcare,
Licensed Insurance, Non-Licensed Insurance, Energy, Government and
As a Liveops Independent Contractor Agent, you have flexibility,
autonomy and freedom to choose when and where to provide
As an Independent Contractor Agent, you can:
Set your own schedule to work around your life.
Enjoy the freedom and flexibility of being your own boss.
Work from home or any quiet place.
Our Clients look for people who are comfortable:
Conducting inbound/outbound customer service calls. Creatively
Quickly assessing customer needs and providing sound solutions.
Documenting details of calls and customer interactions.
Managing multiple systems, programs, and screens
Successful Independent Contractors will have the following
Minimum 1 year of phone based, customer service experience
Computer skills including navigating multiple tabs, windows and
Strong customer service and written skills
Comfortable empathizing and remaining patient with difficult
As an independent contractor, you will submit invoices and receive
payment for completed services. Programs have varying pay
structures, but most programs pay for time spent talking on the
phone and assisting callers. You may also receive performance-based
pay or other incentives. Depending on call volume, utilization,
incentives and how much you commit, hourly earnings could range
from $12-$17 per hour.
As a self-employed 1099 Independent Contractor Agent providing
virtual call center services to Liveops' clients, you will be
responsible for your own tax obligations. Actual earnings may vary
depending on client opportunity and support required. Independent
Contractors are responsible for expenses and control their profit
Application and Certification:
Liveops path to becoming an Independent Contractor Agent:
Complete an application to join Liveops Nation, which includes
passing a background/credit check
The background/credit check requires a $45 processing fee paid
directly to our vendor
View our background and credit check requirements here
Sign an Independent Contractor Agreement
We have a variety of programs starting every week
Client opportunities may have additional requirements, including
expanded client-specific certification. Some client programs may
require Independent Contractor Agents to provide services
above-posted minimum standards to maintain eligibility.
Liveops is currently accepting applications in the following
states: AK, AL, AZ, DC, DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME,
MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN,
TX, VA, WV, WY
Important Things to Note:
Independent Contractor Agents choose their own schedule by
self-scheduling in 30-minute blocks. You get to dictate when and
how often you commit to providing services. Keep in mind, the more
you service, the higher your earning potential!
Please review the Liveops basic technology requirements by clicking
Some clients may require additional security measures and
Liveops systems are not currently compatible with Mac or
Get ready to join Liveops Nation!
Keywords: LiveOps, Norfolk , Remote Customer Service Representative - Independent Contractor, Sales , Norfolk, Virginia
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