SEEKING FT/PT WFH AGENTS - Apply Now!

Company: Ltk Virtual Variations
Location: Norfolk
Posted on: May 18, 2020

Job Description:

National company seeking work from home agents for full-time and part-time shifts. We've set out to give businesses an alternative to the traditional call center outsourcing companies. Main Job Tasks and Responsibilities Make outbound calls in support of on-going working assignments. Provide customers with friendly, timely and quality service in handling their request and working assignments. Respond to customer inquiries by doing research for required information using available resources in obtaining information and working assignments. Document all communications with customer noting assignment and ensuring email communications are noted Set call-backs on assignments worked within the company rules Process all inquiries via email and phone within a timely manner throughout the day. Email should be checked on an hourly basis. Effectively manage time throughout the day to eliminate excessive gaps between calls and assignments during your scheduled shift. Strive to work between 30-40+ assignments per day. Education and Experience Knowledge of customer service principles and practices Experience with call center telephony and technology Retail or related customer service experience Good data entry/keyboard skills; 40 WPM minimum Previous call center and work from home experience a plus High School Diploma or Higher Must be able to work efficiently without distractions or background noise If you think you have what it takes, reply and request an application today. . CALL/TEXT #862-234-5969

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