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Service Desk Analyst - GCSS-MC with Security Clearance

Company: Universal Consulting Services
Location: Norfolk
Posted on: September 13, 2019

Job Description:

Universal Consulting Services, UCS, seeks candidates to become a part of a close-knit group of professionals for Service Desk careers to support the Global Combat Support System - GCSS-MC Service Desk. This is an excellent opportunity to become a part of our team working for the Navy?s Naval Information Warfare Centers, NIWC-Atlantic Service Support Center located in Norfolk, VA. formerly known as SPAWAR ? Atlantic. This is awarded work with the opportunity for immediate hire. Priority review will be given to former or recently separating Marine Corps (USMC) Veterans, Reservists or Civilian employees. US Citizen with active an Secret clearance is required. Responsibilities:
? Provide technical assistance to end users
? Respond to telephone calls, emails and various request for technical support.
? Strong written and oral communication skills with focus on customer service
? Must be able to work in a Microsoft Windows environment. Desired skills/qualifications:
? Must have functional knowledge or hands-on experience with DoD MILSTRIP supply transactions.
? Possess the ability to conduct qualitative and quantitative analysis with respect to GCSS logistic processes.
? Technical discipline and 4 years of Marine Corps experience, in the Retail Supply (SMU/Reparable Issue Point/RIP) and Organizational Supply/Maintenance Management or Material Readiness.
? Must be self-motivated and take ownership of tasks assigned.
? Non-Standard work schedule, including weekends and holidays
? Remedy ticketing experience preferred. Universal Consulting Services, Inc. (UCS) is a rapidly growing Government contractor known for our expertise in health and IT solutions. Our driven, passionate professionals are catalysts for improving performance across all levels of Government. We have been recognized as one of Washington Technology's FAST 50 for our tremendous success as a woman-owned business, in addition to inclusion on Inc. Magazine's 5000 list of the fastest-growing companies in America for 2008. Our clients include, but are not limited to, the Department of Defense, Department of Justice, and Department of Treasury. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Keywords: Universal Consulting Services, Norfolk , Service Desk Analyst - GCSS-MC with Security Clearance, Professions , Norfolk, Virginia

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