Service Desk - Tier 1 NIPR Technician
Company: Leidos Inc
Location: Norfolk
Posted on: January 17, 2023
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Job Description:
Description Job Description:Looking for an exciting new step in
your IT career?1901 Group (A Leidos Company) has an exciting
Service Desk - Tier I NIPR Technician opportunity working in our
Norfolk, VA office
POSITION SUMMARY:
A highly motivated information technology technician responsible
for being the second level contact for our escalated/complex
customer calls. This individual will help ascertain the nature of
the call, resolve issues where possible, and escalate to the
appropriate work group, when necessary.PRIMARY
RESPONSIBILITIES:
BASIC QUALIFICATIONS:
1901 Group (A Leidos Company) prides itself on looking ahead of our
competitors for the next wave of IT trends. We provide our
employees with training and development opportunities, preparing
them for upcoming technical challenges. With primary office
locations in Blacksburg and Reston, VA, our teams support customers
from across the United States. Our innovative IT as-a Service
delivery model is supported by industry certifications that ensure
quality and efficient IT solutions.We are transforming the delivery
of IT services through the use of enterprise managed services that
leverage the cloud to securely monitor, manage, and optimize
complex IT environments.
The history of automation is what inspired the name of our company.
1901 was the year that another disruptive technology changed the
world: the assembly line. Leveraging skills and materials in an
efficient manner within a repeatable process that quadrupled output
applies to IT services today.Pay Range:Pay Range - -The Leidos pay
range for this job level is a general guideline onlyand not a
guarantee of compensation or salary. Additional factors considered
in extending an offer include (but are not limited to)
responsibilities of the job, education, experience, knowledge,
skills, and abilities, as well as internal equity, alignment with
market data, applicable bargaining agreement (if any), or other
law.
Keywords: Leidos Inc, Norfolk , Service Desk - Tier 1 NIPR Technician, Professions , Norfolk, Virginia
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here to apply!
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