Hybrid Infrastructure Services Leader
Company: Unisys Corporation
Location: Virginia Beach
Posted on: April 30, 2024
Job Description:
What success looks like in this role: Position Overview
- The Sr. Director, Delivery is an exciting role leading our
Hybrid Infrastructure Services delivery for a global client base in
our Cloud, Applications, and Infrastructure (CA&I) business
unit. Demonstrated hands-on management style driving IT Managed
services, IT operations, Hybrid cloud managed services,
Infrastructure migration and modernization, and Digital
Transformation. This position will lead a team of 500+ colleagues
and manage a multimillion-dollar budget. It requires an ability to
effectively communicate direction, commit people to action, and
convey complex information in easily understood formats.
- The role requires an individual that is highly collaborative
with strong influencing skills, ambitious, creative, highly
resourceful, self-driven and results oriented with extensive
experience in infrastructure strategy, public and private cloud,
server, storage, and operations.
- Experience in software defined infrastructure, infrastructure
as code, automation, and technology optimization to include
infrastructure modernization, cloud migration strategy, planning,
and implementation.
- The ideal candidate should enjoy working in a fast-paced and
dynamic environment, utilize sound business judgement, and employ
problem-solving expertise. This technology leader must collaborate
and influence outcomes across a complex, diverse, and fast-paced
organization.
- Operate independently and autonomously in absence of strict
guidance. Drive profitability and growth.
- Recruit, develop, inspire, and retain a high-performing Hybrid
Cloud Operations/Engineering team.Responsibilities:
- P&L/ Practice Management
- Has primary responsibility for the practice management and
strategic business development for the services organization for
which they are responsible.
- Full responsibility and management for multiple service
lines
- Manages all financials and operational metrics for the
practice.
- Translates the client's long-range business plan into a
services strategy.
- Ensures that engagements within his/her area of responsibility
consistently achieve or exceed revenue, margin, service level
objectives and quality targets.
- Provides regular oversight management of all engagements within
his/her area of responsibility including periodic meetings with
client management and engagement teams.
- Ensures appropriate intervention and personal involvement in
potential problem engagements as soon as practicable after
identification.
- Business Development and Client Relationship Management
- Interfaces with the client's most senior executive team to
generate additional business. Evaluates the client's business
strategy, objectives and requirements.
- Interfaces at the client's most senior management levels, up to
the CXO level.
- Coordinates the business development activities of the practice
professionals, and mentors Practice Leaders in developing
appropriate client relationships, and identifying and winning
appropriate engagement opportunities.
- Assures appropriate sales coverage at key accounts.
- When appropriate, becomes directly involved in the pursuit of
new business opportunities within his/her area of
responsibility.
- Assures that the full Unisys portfolio is appropriately
leveraged across clients within his/her area of
responsibility.
- Builds and maintains productive Board and CXO level business
relationships. Actively participates in and attains leadership
positions in appropriate industry, professional and civic
organizations.
- Achieves and monitors overall client satisfaction targets for
the region.
- Works aggressively to mitigate client risks and promote a
positive image of Unisys among clients and in the marketplace.
- People Management
- Manages Leaders of Leaders. Accountable for training,
development, performance and career pathing for organization
- Advocates and models a strong focus on performance management,
development, career growth, engagement, and diversity within the
practice.
- Identifies and recruits, both internally and externally,
practice leaders and other senior practice professionals who have
the potential to become partners.
- Nominates and mentors new practice leaders.
- Actively participates in the Unisys college/university
recruiting programs.
- Works with Unisys recruiting to maintain a pipeline of outside
experienced professionals.
- Provides appropriate mentoring, feedback, training and
development opportunities to help individuals within the practice
reach their full potential.
- Business and Industry Skills
- Widely recognized by peers and clients as an expert in one or
more domains; has successfully applied knowledge to establish
client contacts and develop new business; has used knowledge to
build own image and reputation.
- Stays current with information management / technology / IT
Infrastructure industry, competitor and vendor strategies,
technologies and offerings. Conveys a significant executive
presence, a high level of professionalism and a focused commitment
to excellence.
- Forecasts, plans, implements and reviews financial and people
resources in order to meet defined business requirements in line
with company strategic plans, targets and objectives.
- Defines intermediate goals and contingencies.
- Understands the meaning and implications of key financial
indicators.
- Analyzes, integrates and utilizes financial data to accurately
diagnose business realities, to identify issues and to develop
strategies and plans.
- Deal Review Consulting
- Consults with bid management/account management and reviews
project proposals, contracts and other documents to determine
goals, time frames, funding limitations, and procedures for
accomplishing project, staffing requirements and allotment of
resources.
- Participates deal review sessions to assure that all
stakeholders in the project, including the client, have a common
understanding of the terms and conditions (including commercial,
solution, pricing/costing and resources) of the project
- Work Style and Interpersonal Skills
- Maintains absolute integrity while balancing the potentially
conflicting objectives of exceeding client expectations for quality
and value, appropriately developing professionals within his/her
practice, and achieving Unisys financial objectives.
- Utilizes a collaborative working style that stresses teamwork
and places the best interests of Unisys over individual and team
objectives.
- Communicates in an open, candid, clear, complete and consistent
manner.
- Listens well and gives full attention when others are
speaking.
- Demonstrates maturity, self-confidence and self-control in
formal and informal interactions.You will be successful in this
role if you have:Skills, Experience & Qualifications:
- Progressive experience within a managed services business
- Average 15+ years of professional service experience managing a
service line, including leading high-performance teams and
functioning in a client facing role
- Bachelor's degree in information technology, Computer Science,
Business Management/Administration or advanced degree in related
discipline or relevant experience
- Cloud Certifications preferred
- Active participation in professional associations, industry
roundtables, etc.
- Advanced analytical, problem solving, negotiation and
organizational skills
- Deals with Ambiguity
- Advanced priority setting and delegation skills for large
program teams
- Experience managing third party suppliers
- Operate independently and autonomously in absence of strict
guidance. Drive profitability and growth.This role may require
access to export-controlled commodities and technology. Therefore,
to conform to U.S. export control regulations, applicant should be
eligible for any required authorizations from the U.S.
Government.Unisys is proud to be an equal opportunity employer that
considers all qualified applicants without regard to age, caste,
citizenship, color, disability, family medical history, family
status, ethnicity, gender, gender expression, gender identity,
genetic information, marital status, national origin, parental
status, pregnancy, race, religion, sex, sexual orientation,
transgender status, veteran status or any other category protected
by law.This commitment includes our efforts to provide for all
those who seek to express interest in employment the opportunity to
participate without barriers. If you are a US job seeker unable to
review the job opportunities herein, or cannot otherwise complete
your expression of interest, without additional assistance and
would like to discuss a request for reasonable accommodation,
please contact our Global Recruiting organization at
GlobalRecruiting@unisys.com or alternatively Toll Free:
888-560-1782 (Prompt 4). US job seekers can find more information
about Unisys' .
Keywords: Unisys Corporation, Norfolk , Hybrid Infrastructure Services Leader, Other , Virginia Beach, Virginia
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