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Insurance Verification Rep

Company: Sentara Health
Location: Norfolk
Posted on: February 10, 2024

Job Description:

Norfolk, VA


Work Shift
First (Days) (United States of America)

Sentara Health is currently seeking an Insurance Verification Representative- Cardiovascular Therapy Unit for Sentara Norfolk General Hospital in Norfolk, Virginia.

Hours/Shift: Part-Time Days

Sentara Benefits:

We are setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. Sentara offers exciting benefits including medical, dental, vision, paid annual leave, paid parental leave, emergency caregiver leave, educational assistance, student loan paydown, 403(B), 401(K) and more! For more information about our employee benefits click Benefits - Sentara (

  • Join our team! Be a part of an excellent healthcare organization who cares about People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! The people of the communities that we serve have nominated Sentara Employer of Choice for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years.

    Position Overview:

    As an Insurance Verification Rep with Sentara, you will p erform patient registration and insurance verification for all scheduled patient services and obtain required pre-certifications in a multi-disciplinary environment.

    Education Required:

    High School Diploma

    Two of the four are required:

    -One year of experience in a healthcare environment.

    -Completion of healthcare related certificate program.

    -One year of experience with medical insurance in a hospital or physician office.

    -Transferable skills (i.e., One year or more in a call center, customer service, etc.).

    Skills Required:

    Troubleshooting, Time Management, Technology/Computer, Customer Service Orientation, Microsoft Office, Speaking, Social Perceptiveness, Critical Thinking, Communication, Active Listening

    K eywords: #INDEED, Customer Service, insurance verification, insurance authorization, Talroo-Allied Health, administrative, secretarial, call center, customer service, statistics, non-clinical, monster

    Job Summary

    Performs insurance verification for all scheduled patient services and obtains required precertifications in a multi-disciplinary environment.

    Two of the four skill levels required: 1. One year experience in healthcare environment or 2. Completion of healthcare related certificate program 3. One year experience with medical insurance in a hospital or physician office or 4. Transferable skills (i.e., 1 year or more in a call center, customer services, etc.)


    HS - High School Grad or Equivalent (Required)

    Customer Service, Healthcare, Insurance


    Active Listening, Communication, Critical Thinking, Microsoft Office, Service Orientation, Social Perceptiveness, Speaking, Technology/Computer, Time Management, Troubleshooting

    Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

    Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.

    In support of our mission to improve health every day, this is a tobacco-free environment. Associated topics: adjuster, bodily, claim examiner, claim investigator, fraud, insurance adjuster, insurance examiner, insurance investigator, liability, liability adjuster

Keywords: Sentara Health, Norfolk , Insurance Verification Rep, Other , Norfolk, Virginia

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