Automotive Service Advisor
Company: Hireology
Location: Norfolk
Posted on: May 27, 2023
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Job Description:
Experience - 1 year or more a plus - can train the right
candidate Degree - None Job Description The ASM/Service Advisor is
responsible for building "strong" customer relationship and selling
the technicians' time. You will greet and consult customers on
service needs, perform a thorough vehicle walk around inspection as
part of the write-up process, sell and up sell services by
emphasizing our value, keep customers updated on services &
repairs, Being proactive and ensuring the customers are kept up to
date on their vehicles. You are required field all live service
calls; you are required to take ownership of our customers' service
experience by making our PRIORITY the CLIENT--- Ensure that
customers receive prompt, courteous, and effective service Greet
customers and assist them with any inquiries they may have Perform
vehicle walk around and documentation of customer concern(s) to
enable the technician to properly diagnose and service the vehicle.
All service write-up performed by a tablet Drive the sale team of
technicians' time to meet departments sales forecast Consult with
the client on applicable service and specials. Prioritize required
services, and be prepared to provide options upon request. SELL
VALUE - Not product Document declines for services and ask for
follow-up on future service considerations. Establish and maintain
a close relationship with the customer Keep all clients informed on
completion times, service expenses, and possible changes. Remain
involved with delivery of vehicle to customer upon completion to
assure all customer concerns can be addressed. Review the CSI
report card Ensure customer has a positive dealership experience
Provide concierge support for all owner inquiries, whether phone or
in person, to assure the customer does not get mishandled. Spend
quality time building relationship with our clients.
---One year of experience in a service advisor role is strongly
preferred - BUT if you have the drive and can demonstrate a great
desire; you may be a good candidate! ---Must have computer
proficiency --- Valid driver's license with 3 year clean driving
history ---Paid training, commission and bonus opportunities.
---Major medical, dental, life insurance, matching 401K, sick pay,
and vacation pay. ---Amazing career opportunities, career
development and training Make the move, to a better career at
Priority Ford. Apply Now! We are an equal opportunity employer and
prohibit discrimination/harassment without regard to race, color,
religion, age, sex, national origin, disability status, genetics,
protected veteran status, sexual orientation, gender identity or
expression, or any other characteristic protected by federal, state
or local laws. Apply for Automotive Service Advisor First name
(required) Last name (required) Email address (required) Phone
number (required) I would like to receive updates about my
application via SMS Address (required) City (required)
State/Province Were you referred by anyone? Yes No Please add your
resume (optional) 10MB limit; .pdf, .doc, and .docx file types are
accepted. ATTACH FILE Please add your cover letter (optional) 10MB
limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE
Timeframe to start new position What is your earliest available
start date? Work History City (required) State Job title held
(required) End date Current Education Highest level of education
completed Military Experience Did you serve in any branch of the US
Armed Services? (optional) Yes No Other Information Why do you
think this position is a good fit for you? (optional) Have you ever
worked with Priority before? If yes, what store and position?
Please list your full date of birth. (Month/Date/Year.) Do you have
a legal right to work for any employer in the United States? Select
Signature and VerificationI certify that answers given herein are
true, accurate, and complete to the best of my knowledge. I
authorize investigation into all statements I have made on this
Form as may be necessary for reaching an employment decision. In
the event I am employed, I understand that any false or misleading
information I knowingly provided herein or in subsequent interviews
may result in discharge and/or legal action. I understand that this
Career History Form is not the sole basis from which a hiring
decision has been made, and understand that this Form will be used
in conjunction with a series of interviews and assessments to
determine my suitability for the role to which I am applying.
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Keywords: Hireology, Norfolk , Automotive Service Advisor, Other , Norfolk, Virginia
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