Operations Specialist - Top Secret -military transitional welcome

Company: Cambridge International Systems Inc
Location: Norfolk
Posted on: March 20, 2023

Job Description:

Cambridge International Systems is seeking an Operations Specialist to support our Navy customer onsite at the Naval Air Station Oceana Dam Neck Annex. Qualified candidates for this job must possess an active TOP SECRET clearance with SCI Eligibility and must be able to work at either this location or an off-site Cambridge office location in Virginia Beach, VA.We at Cambridge International Systems identify IT Network Engineering requirements, enhance and develop IT capabilities, and provide technical solutions in support of the Navy's mission. The Operations Specialist will play an integral role in manning a 24x7 Watch Floor helping our Navy customer and ensuring sustainment operations are carried out in accordance with specified objectives through the following roles and responsibilities:Roles and Responsibilities

• The Operations Specialist is a member of a 24/7 support team responsible for overseeing daily operations. Must be able to work within a team standing a rotating watch to ensure project deliverables.
• Be able to monitor operations and to include mission and support systems (generators, HVAC, etc.) and leverage a wide range of accesses and technical tools to immediately fix many of the technical issues that hinders the mission.
• Monitor IT mission equipment including, servers, clients, routers, switches, telecommunications cabling, etc.
• Provide basic troubleshooting skills to resolve problems
• Act as escalation manager liaison between operations and support elements for rapid restoration notification.
• Provide timely updates to customers, Senior Leadership and the Program Manager for situational awareness documentation.
• Conduct pass down briefings, maintain pass down logs and present to on-coming watch teams.
• Train and mentor newly assigned and/or junior watch standers.
• Prepare and disseminate information reports, presentations and other deliverables to project leadership.
• Conduct routine project status meetings with Government Project Managers and Cambridge's project team and help identify project challenges and risks while offering alternatives to achieve success and continually improve enterprise processes.
• Facilitate or participate in the creation of document deliverables, such as Standard Operating Procedures (SOP), System Assessments, Project Status Reports, etc. prior to submitting to the Government.
• Ensure project deadlines are kept and ensure tasks remain within project scope.
• Show initiative and the ability to work within a team while keeping Cambridge management informed of shifting priorities and challenges.Required SkillsThe ideal candidate is someone with excellent problem solving and analytical skills, decision making, communication (both verbal and written) and interpersonal skills who is/can: -
  • Respond quickly to situations -
  • Well organized -
  • Customer focused -
  • Flexible -
  • Work effectively in diverse environments to include civilians, military and contractors -
  • Concurrently handle multiple issues and assignmentsRequired Experience
    • Minimum High School and four (4) years' experience working in a team environment. -
    • Must have an active DOD TOP SECRET security clearance with the ability to obtain a TS/SCI.
    • Well organized and detail orientated.
    • Ability to follow Standard Operating Procedures (SOP).
    • Basic Electronics and electricity experience.
    • Willing and able to work shift, overtime, holidays, and weekends as required.
    • Ability to establish confidence and credibility with managers and senior level Navy leaders and the ability to foster open communications within teams.
    • Proficient in MS Office software products.Desired Skills/Experience
      • IAT Level I or higher certification
      • Military Training Schools
      • US Veteran -Work ScheduleSchedule: Willing and able to work shift, overtime, holidays, and weekends as required. Typical shift is 12 hours per day and 40-hour work week.At Cambridge, we recognize innovation and agility grow through diverse collaboration. Our team is comprised of unique individuals, and it is our policy to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by federal, state, or local laws or regulations. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations.If you are a qualified individual with a disability or a disabled veteran requiring assistance with the application process, please visit - -for information on how to request assistance.Powered by JazzHR

Keywords: Cambridge International Systems Inc, Norfolk , Operations Specialist - Top Secret -military transitional welcome, Other , Norfolk, Virginia