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registration coordinator-2

Company: Sentara Health
Location: Norfolk
Posted on: March 19, 2023

Job Description:

Arranges for the efficient and accurate registration of patients through use of phone and/or video, utilizing excellent customer service skills. Reviews general information from admission booklets regarding policies, patients' rights, patient financial responsivities, complaint process, and emergency contact numbers. Verifies insurance and benefits for all applicable patient reported coverage. Conducts patient interactions in a courteous and confidential manner to obtain and record patient demographic, insurance, and financial information. Accurately reviews and modifies information in the electronic medical record, completing all necessary forms (i.e. Medicare Questionnaire). Reviews physician referral orders for completeness and accuracy. During the registration process, informs the patient of, and collects any financial responsibility for deductible, co-insurance and/or co-pay amounts.Basic Life Support (BLS) - Other/NationalHigh School Grad or EquivalentHealthcare 1 year

Keywords: Sentara Health, Norfolk , registration coordinator-2, Other , Norfolk, Virginia

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