Posted on: January 27, 2023
Job DescriptionBartender Responsible for beverage control,
accurate pouring of product, general cleanliness of bar, and
providing a quality of service that meets Members expectations.
Consistently display the Three Steps of Service at all
opportunities to provide service. This position reports directly to
the FB Director/Service Director with indirect reporting to the
General Manager and Private Events Director. Day to Day: Maintain
ClubCorp service standards as outlined in the FB Service training
program at high standards. Prepare set-up appropriately at start of
shift (i.e., put bottles out, set up garnish tray, check and stock
juices, stock glassware, fill ice bin). Consistently check bar area
for cleanliness and ensure that all necessary items are in place.
Ensure that all liquor items are stocked and ready to use.
Responsible for liquor control and accurate pouring of product.
Possess clear knowledge of all various liquors, beer, and wines
available at the Club. Assist with the service of food and beverage
to the Members and guests at the bar, adhering to the ClubCorp
standards of service. Maintain comprehensive knowledge of the a la
carte menu, including daily features and specials that may not be
available directly on the menu. Accurately execute Member/guest
orders and requests in a timely fashion. Know Members names and
greet them promptly in a manner to provide a warm welcome and
making them feel at home. Ensure daily assignments and side work is
complete in respective areas to meet Club standards (i.e.,
orderly/organized work areas, consistently sanitize work areas,
refill/stock containers and supplies, etc.). Assist fellow
Employees, Members and guests to ensure delivery of the Three Steps
Service without being directed. Be aware of team members and the
environment and participate as a member of the team. Notify
management of Member/Guest complaints at the time they occur.
Practice good service recovery by rectifying any complaints as soon
as possible. Complete additional duties as assigned periodically by
the FB Director, Service Director, Private Events Director, etc.
All the other stuff we do: Because of the fluctuating demands of
the companys operation, it may be necessary that each Employee
Partner perform a multitude of different functions therefore, as an
essential part of your position, you will be expected to help
others when the occasion arises, just as other Employee Partners
are expected to help you. Accordingly, you may be expected to
perform other tasks as needed or as directed. Adhere to all of the
various company, club and department written mandatory standards of
operations, policies and procedures, manuals, memos, oral
instructions, etc., all of which go to make up the essential
functions of the job. Demonstrate good teamwork. Work well under
pressure, coordinating multiple tasks at any given time Responsible
for attendance at all Service Training Meetings as requested.
Maintain good conduct and safe working habits while in all areas of
the Club and assure that others are acting safely. Attend daily
line-up and participate as requested. Wear a clean and neat uniform
that follows ClubCorp and your property uniform standards daily. A
high school diploma preferred. Previous Food and Beverage
experience preferred. Alcohol and food safety awareness
certificate. Excellent communication skills and articulate speech.
Ability to follow instructions well. You always perform at the
highest level of ethical work standards. You are comfortable
working in both indoor and occasional outdoor environments.
Keywords: ClubCorp, Norfolk , Bartender, Other , Norfolk, Virginia
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