Valet Cashier - Hilton Norfolk The Main

Company: Goldkey
Location: Norfolk
Posted on: January 26, 2023

Job Description:

Come be a part of The Main, Downtown Norfolk's upscale hotel, dining, and meeting destination. We are focused on delivering exceptional customer service while having competent, dedicated, and focused associates who are motivated by a profound responsibility to exceed our guests' expectations. We are always looking for the best talent to join our team.

• Primary responsibility for accurate cash transactions and recordation/tracking of all keys turned in by Valet staff.
• Required, on requeste to be able to safely operate guest vehicles exceeding guest expectations at all times.
• Must enjoy fast paced environment and frequent face to face guest interactions. - -Ability to make basic cash/credit transaction in an accurate and timely manner.
• Reliable to count, track and monitor and return guest/owner car keys on demand.Provide guest services in a highly professional manner exceeding guest expectations at all times.Greet customers, park & secure vehicles, including locking doors & closing all hatches & windows.Must be able to receive money from other associates and guests, for valet parking and make correct change to them.Greet & interact with the guest in a friendly & professional manner creating the "WOW" experience.Inspect & evaluate physical condition of Valet Attendant for cleanliness and report any necessary repairs generating Daily Maintenance Request slips.Interact with fellow associates in a courteous & professional manner.Report unsafe work conditions/practices and safety/security violations in accordance with Company policy.Attend & participate in all appropriate and/or mandatory meetings & on-going training sessions.Good attitude & work ethic practices in order to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria.Able to work a flexible schedule including weekends and holidays as required.Assist doorperson & bell staff as needed.Successfully complete other duties as assigned.TypeQualificationExperienceHas possessed United States driver's license for a minimum of 3 years with proof of a clean DMV record.EducationHigh School Diploma or equivalent preferredExperienceMinimum of 6 months valet or professional driving related experience preferred.SkillCan safely operate both manual & automatic vehicles.

Keywords: Goldkey, Norfolk , Valet Cashier - Hilton Norfolk The Main, Other , Norfolk, Virginia