Principal-Solution Architect-ServiceNow
Company: Regular
Location: Norfolk
Posted on: January 19, 2023
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Job Description:
The AT&T Cybersecurity is looking for a Principal Solution
Architect to help user groups and functions transition from various
legacy tools and process to ServiceNow to modernize the operation
of our business. Focus is on workflow automation with future
projects across many parts of our end-to-end customer management
experience. You will be the platform architect owner of the
ServiceNow instance managing all aspects of the Cybersecurity
business unit. You will lead the design and development of new
ServiceNow capabilities within AT&T using Agile/SAFe project
management methodology. Collaborate with internal stakeholders to
gather and review requirements and user stories, provide estimates,
design and guide development and collaborate with other engineers
and architects to build interfaces with other AT&T systems to
support automation. Guide the creation of automated test plans and
strategies. The ideal candidate has a breadth of experience helping
architect and develop large, distributed software systems with
ServiceNow experience. Experience architecting and developing
systems within ServiceNow. If you have ServiceNow experience and an
interest and/or background in security, we should talk. WHAT YOU
WILL BE DOING: Collaborating with other senior technology leaders
to develop architectural roadmaps while providing expertise on the
platform architecture. Responsibility for the health and wellbeing
of AT&T Cybersecurity's ServiceNow instance. Designing system
architecture and software components that align with AT&T's
business strategies and objectives. Provide expertise on
engineering best practices, standards, architectural approaches and
complex technical resolutions for processes. Oversee projects to
ensure that deliverables are secure, scalable and reliable
Implement key architecture and infrastructure decisions. Work
closely with Engineering Team Leaders to plan and execute software
engineering development cycles in an Agile/SAFe environment. Lead
and build strong global software development engineering teams and
a strong, positive software engineering culture. Our
Principal-Solution Architect-ServiceNow's earn between $127,100.00
& $254,300.00 Not to mention all of the other amazing rewards that
working at AT&T offers. From health insurance to tuition
reimbursement and paid time off to discounts on products and
services just to name a few. There is a lot to be excited about
around here. Individual starting salary within this range may
depend on geography, experience, expertise, and education/training.
WHAT YOU NEED: 8+ years software development and architecture
experience. 5+ years of ServiceNow development/implementation
experience. CSM a must, ITSM and ITOM a plus. Strong knowledge of
Web 2.0 Technologies (Java Scripting, Angular, XML, HTML, AJAX).
Proven track record in architecting and building complex ServiceNow
solutions. Experience configuring and enhancing all aspects of
ServiceNow such as workflow, user interface (UI), client scripts,
business rules, and more, utilizing out-of-the-box functionality as
much as possible and only customizing when necessary. Experience
designing and implementing automation workflows using ServiceNow
Flow Designer. ServiceNow Application Developer certification
required. ServiceNow Implementation Specialist and/or System
Administrator certifications a plus. Demonstrated ability to
influence large teams and leadership providing options with
pros/cons and risks around all key technical decisions during the
design/delivery process. Experience working in an Agile/SAFe
environment. Experience consuming REST/SOAP APIs. Strong data
analysis skills leveraging various technologies. Self-starter with
strong work ethic and ability to excel as part of a geographically
diverse team. Federal government clearance a plus - must be able to
gain clearance if the project dictates. Fluency in English
required. Excellent verbal and written communication skills.
Experience delegating work to subordinate or less experienced team
members and mentoring same.
Keywords: Regular, Norfolk , Principal-Solution Architect-ServiceNow, Other , Norfolk, Virginia
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