Help Desk Windows IT Support Specialist

Company: Latitude, Inc.
Location: Norfolk
Posted on: November 22, 2022

Job Description:

As an IT Support Specialist, you will need an in-depth knowledge of Microsoft servers, workstations, and networks, along with a high value for customer service.

Minimum of 2 to 3 years server/network administration.Direct experience with Windows 8, 10, and server 2012, 2016, 2019.Hands on experience with Active Directory, Group Policy, Exchange, and Hyper-V.Intermediate experience with routers, switches, and troubleshooting connectivity.Managed Services or Technology Consulting experience a plus!Things You Will Do:As an IT Support Specialist, you will act as an escalation point, and troubleshoot a wide variety of challenging issues such as the following:

Troubleshoot, and resolve user support issues while maintaining customer satisfaction.Support desktops, servers and networks in multiple environments.Diagnose, configure, and resolve network issues involving routers, switches, and connectivity.Powered by JazzHR

Keywords: Latitude, Inc., Norfolk , Help Desk Windows IT Support Specialist, Other , Norfolk, Virginia

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