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Patient Service Coordinator

Company: Sentara Health
Location: Norfolk
Posted on: January 8, 2022

Job Description:

Job Description Patient Service Coordinator works in a collaborative role with all members of the professional health care team and with community service agencies to coordinate care for members to improve health outcomes. Assists with gathering information for the health care team regarding barriers or other health information. Implements the interventions to promote improved health and compliance with recommended plan of care, as approved by the Health Care Team. This includes functions associated with the screening for changes in health status, coaching for improved self-management, reminders of necessary testing as determined by clinical guidelines, and support of the professional clinical staff in Health Care Services.May serve as a key resource in supporting the clinical authorization processes, coordinating linkage between members, primary care providers, specialty providers and other insurance companies. Includes supporting the referral process from providers, as well as pre-authorization approvals for medications and other services as ordered/requested by providers. May provide other general administrative functions such as drafting correspondences, scheduling appointments, organizing and maintaining records and files, and providing assistance to members. Job Posting Sentara Health Plan is currently hiring an Patient Services Coordinator For Optima Health! This is a Full Time position with day shift hours and great benefits!Position is located in Norfolk, VA.Remote Work Available in Virginia and North Carolina Job Requirements :High School Grad or EquivalentRequired: Clinical - 2 yearsSentara Health Plans is the health insurance division of Sentara Healthcare doing business as Optima Health and Virginia Premier. Sentara Health Plans provides health insurance coverage through a full suite of commercial products including consumer-driven, employee-owned and employer-sponsored plans, individual and family health plans, employee assistance plans and plans serving Medicare and Medicaid enrollees.With more than 30 years' experience in the insurance business and 20 years' experience serving Medicaid populations, we offer programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services - all to help our members improve their health Required Education High School Grad or Equivalent Experience Required: Clinical - 2 yearsPreferred: None, unless noted in the "Other" section below Licenses and Certifications None, unless noted in the "Other" section below Skills Required: Preferred: None, unless noted in the "Other" section below

Keywords: Sentara Health, Norfolk , Patient Service Coordinator, Other , Norfolk, Virginia

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