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Referral Coordinator

Company: Eastern Virginia Medical School
Location: Norfolk
Posted on: November 14, 2021

Job Description:

Overview: Coordinates and schedules patient appointments for external and internal referral requests. Responsibilities: Process electronic referrals, orders, schedule patient appointments and follow-ups with referring provider or specialist for completion of referral orderPrioritizes referrals by their urgency and addresses them in a timely manner.Process orders such as home healthcare, durable medical equipment and respiratory, etcEnsure complete and accurate registration, including patient demographic and current insurance information.Develops and implements systems as required by EMR (ALLSCRIPTS) functionality and/or regulatory agencies aligning our practice with that of the ACO (Affordable Care ActAssemble information concerning patient's clinical background and referral needs.Per EVMS referral policy guidelines, provide appropriate clinical information to specialist.Instruct patients for preparation for specific testing and proceduresObtain authorization and schedule all out-patient procedures Identifies and utilizes community resources; establishes relationships with servicing providers and personnel.Provide in-service to new faculty, residents, and med studentsProvide necessary CPT, ICD-10 coding information upon request Coordinate patients care via phone with outside care managersComplete referral tasksPerforms other duties as assigned. Qualifications: High school diploma plus three (3) years experience performing related functions in a medical practice. Must be knowledgeable of the various types of insurance carriers (ex. HMO, PPO). Familiarity with Medical Terminology, ICD-10 and CPT preferred. Professional, customer service-oriented individual is required. Location : Location: US-VA-Norfolk

Keywords: Eastern Virginia Medical School, Norfolk , Referral Coordinator, Other , Norfolk, Virginia

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