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Military Family Life Counselor, Tier 1

Company: Magellan Health
Location: Norfolk
Posted on: October 12, 2021

Job Description:

Candidates must have a Provisional license and working towards a valid unrestricted counseling license from a State, District of Columbia, US Territory or Commonwealth that grants authority to provide counseling services as an independent practitioner.

Must obtain an independent clinical license within two years of hire date from the following States: DC, FL, GA, KY, MD, SC, NC, NJ and VA.

Primary responsibility to provide the full breadth of MFLC (Military Family Life Counseling) counseling services to military service members and their families at military installations. Services include non- medical, short-term, walk-around counseling, training/health and wellness presentations, provision of health fairs, and consultation to installation command regarding behavioral health issues. Works closely with the installation and military branch Points of Contact (POC) to assure that the program is provided within scope and meets the needs of the installation.

  • Provides non-medical, short- term, solution focused, walk-around counseling directly to service and family members. Services include assessment, brief counseling and consultation, action planning, referral to resources (assuring linkage as appropriate), and follow-up as indicated.
  • Delivers training and health and wellness presentations, participates in health fairs and other base/installation activities as requested/ directed.
  • Enters counselor activity data on a daily basis through smart phone or web application, to ensure that reporting is accurate from assigned installation, while maintaining client / service member confidentiality.
  • Creates a presence on the installation in which the service and family members feel comfortable approaching the counselor and recognize the program to be confidential. Establishes and maintains working relationships with community resources and provides appropriate linkages for service members and their families. Partners with POC to provide MFLC services in a manner that addresses the needs of the installation. Develops an effective and professional working relationship with the installation POC.
  • Provides MFLC response to critical incidents, surge and on demand events, and special requests as directed by the POC and approved by the government customer. Counselor will flex schedule to respond to urgent requests as needed.
  • Manages duty- to-warn and restricted reporting situations according to Department of Defense (DoD) protocol and staffs the cases with Regional Supervisor/Regional Director.
  • Communicates with Regional Supervisors and participates in regular individual and group supervision, sharing information regarding trends and issues on the installations to which the counselor is assigned.
  • Responds to critical incidents and special requests as directed by the POC and approved by the government customer. Will flex schedule to respond to urgent requests as needed.
  • Participates in regular in-services/training, quality improvement committees or other contract activities as assigned/ appropriate.
  • Learns skills and requirements necessary for licensure, directly participate with supervision in training program and applies supervisor guidance on the job.
  • Completes records and other documentation in compliance with program licensing regulations and standards
  • Stays abreast of current theory and counseling modalities by reading professional journals, attending conferences, clinic seminars, teleconferences and materials distributed by staff.
  • Participates as required in staff development programs
  • Ensures all state licensing board requirements necessary for independent licensure are obtained within the 2-year period to include any additional hours, experience, training, and supervision beyond what the scope of the position provides.

Other Job Requirements


  • Master’s degree from an accredited graduate program in a relevant field of study to include, but not limited to, a mental health related field such as social work, psychology, marriage/family therapy, or counseling.
  • Provisional licenses and working towards a valid unrestricted counseling license from a State, District of Columbia, US Territory or Commonwealth that grants authority to provide counseling services as an independent practitioner.
  • Must obtain an independent clinical license within two years of hire date.
  • Requires ability to engage and communicate with military members or children as assigned, in order to accomplish job functions, and to respond quickly to emergent situations in any physical location on a military installation and/or within a school setting, which includes the need to traverse short and/or long distances within the base to both indoor and outdoor locations, to maneuver through rugged, outdoor or uneven locations (e.g., steep inclines, stairs, grass), and work in outdoor weather and other military base conditions.
  • May require travel to locations outside of a military base in a variety of physical environments.
  • Due to the nature of working on military installations or related work-sites, counselors may need to comply with various site specific requirements to work at designated locations. For example, for some assignments, counselors will need to have certain immunizations or vaccinations and provide record of receipt.
  • Ability to prove US Citizenship and must be fluent in English.
  • Understanding, sensitivity and empathy for service members and their families. Ability to develop trusting, helping relationships. Ability to work with individuals and families from diverse racial, ethnic and socioeconomic backgrounds.
  • Must pass a National Agency Check and Inquiries (NACI) Clearance and an Installation Records Check (IRC), Criminal Background Check and FBI Fingerprints Check.
  • Should have a positive attitude with a willingness to learn and collaborate within a team to provide clients with best care possible.
  • Ability to work alongside others to provide a combination of treatment methods and other creative interventions.
  • Possess the ability to independently research, track, adjust, and complete tasks related to independent licensure completion without direct supervision.
  • Vehicle Operator's license requirement:  Unless specifically waived by the FEDSIM COR, all contractor personnel providing counseling support at Government locations shall possess a valid U.S. state vehicle operator’s license. As a condition for employment under this contract, contractor personnel may be required to pass all tests for and obtain a U.S. military vehicle operator’s permit for commercial sedans and similar, for use at Temporary Duty (TDY) locations, if required.

General Job Information


Military Family Life Counselor, Tier 1


MFLC Tier 1

Work Experience



Masters: Counseling (Required), Masters: Social Work (Required)

License and Certifications - Required

DL - Driver License, Valid In State - Other

License and Certifications - Preferred

Current licensure required for this position that meets State, Commonwealth or customer-specific requirements - Care Mgmt, Must be an independently licensed behavioral health clinician - Care Mgmt

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their
position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

Keywords: Magellan Health, Norfolk , Military Family Life Counselor, Tier 1, Other , Norfolk, Virginia

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