Senior Product Manager

Company: Array
Location: Norfolk
Posted on: October 4, 2021

Job Description:

About the role:

As a product manager at Array, you’ll be responsible for defining user journeys, refining the product in partnership with engineering, and developing new products. You’ll be working closely with our customers, our product teams, and cross-functional partners to build a comprehensive and frictionless experience for our users.

Our ideal product manager has worked on technical products or large-scale platforms and is obsessed with solving for user needs. They are technical, able to put themselves in the shoes of both our developers and our users, but also have extreme attention to detail when it comes to user experiences. They operate well in close partnership with their engineering teams, as well as drive initially ambiguously defined projects across the broader company. They’re obsessed with driving and measuring impact from their product initiatives. 

You will:

• Deeply understand customer needs by spending time with customers, sales, and support and observing patterns/trends across their feedback and the market
• Define the product strategy and roadmap for your product domain, including critical aspects of the user journey 
• Deliver products and features that directly impact the growth of Array’s core Credit business

We’re looking for someone who has:

• Experience developing a multi-year vision, strategy, and roadmap for large scale products
• Knowledge and expertise in Payments, Commerce, and Credit data 
• Built APIs, products, and complex systems at scale
• Worked on both early-stage and growth-stage products
• Strong written and verbal communication skills with a talent for precise articulations of customer problems

You may be a good fit if:

• You have 6+ years of experience in a product role 
• You can internalize an entire cross-functional business and lead a comprehensive product vision
• You are a creative product thinker who loves collaborating across the company with engineering, design, analytics, marketing, and sales
• You have experience managing technical software products from kick-off to ship
• You do whatever it takes to make your product and team successful, whether that means writing a QA plan or hunting down the root cause of a user’s frustration
• Beyond just shipping new products, you obsess about continuous product improvement and can optimize for shipping a portfolio of small, medium, and large releases

Keywords: Array, Norfolk , Senior Product Manager, Other , Norfolk, Virginia