Inbound Call Center Representative
Company: Life Protect 24/7
Location: Norfolk
Posted on: October 4, 2021
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Job Description:
We are looking for an enthusiastic Call Center Representative
that will be the liaison between our company and its current and
potential customers. The successful candidate will be able to sell
our product while keeping customer satisfaction at the core of
every decision and behavior. Responsibilities o Manage large amounts of inbound sales
calls in a timely manner o Follow communication “scripts” when
handling different topics o Build sustainable relationships and engage
customers by taking the extra mile o Listen to identify customers’ needs,
clarify information, research every issue and provide solutions
and/or alternatives o Seize opportunities to upsell products
when they arise o Meet and exceed personal/team sales
quotas o Maintain exceptional attendance Skills o Previous experience in a sales or customer
support role o Track record of over-achieving quota o Strong phone and verbal communication
skills along with active listening o Be able to type at a speed of 40 words per
minute o Customer focus and adaptability to
different personality types o Ability to multi-task, set priorities and
manage time effectively Available Shifts o 9:00am-6:00pm Monday-Friday, plus every
other Saturday o 10:00am-8:00pm Monday-Friday, plus every
other Saturday o 4:00pm-10:00pm Monday-Saturday If this sounds like the opportunity you've been looking for and
if you meet our qualifications, we invite you to bring your skills
and expertise to our team. Job Type: Full-time Pay: $15.00 - $18.00 per hour
Keywords: Life Protect 24/7, Norfolk , Inbound Call Center Representative, Other , Norfolk, Virginia
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