Network Monitor Specialist (Shift 2)
Posted on: September 12, 2021
Leidos is seeking a Network Monitor Specialist to support
efforts for the NMCI/SMIT program to perform network engineering
support for a broad range of programs including planning,
designing, and evaluating various components of the Navy’s NMCI
network. Under the Service Management, Integration, and Transport
portion of the SMIT program, the Leidos team will deliver the core
backbone of the Navy-Marine Corps Intranet, including cybersecurity
services, network operations, service desk, and data transport.
Ultimately, Leidos will support the Navy in unifying its
shore-based networks and data management to improve capability and
service while also saving significant dollars by focusing efforts
under one enterprise network.
Network Monitoring Specialist is responsible for monitoring
events and incidents that affect server and service health across
the Enterprise and documenting outage.
The Network Monitor is responsible for monitoring events and
incidents that affect server and service health across the
Enterprise, documenting outage information including actions taken
to respond to incidents and resolve the outage.
The Current Operations Watch team monitors multiple server
solutions which are a critical to the functionality of our user’s
ability to perform their mission on a daily basis.
Excellent verbal and written communication skills are a
Utilize internal systems to report incidents to leadership.
Takes escalations of any alerts/events identified as significant
and requiring action.
Performs initial assessment and triage on the criticality and
impact of events and engages the appropriate processes and
personnel if escalation outside OC is required.
Provides support to Site Operations and other external
organizations through the use of problem resolution skills and
independent decision making.
Maintains timely (5 minutes or less) response to network
infrastructure warning, critical and fatal event alert
Ensures the Critical Situation Manager is apprised of all
details regarding any significant events or incidents.
Requires 1-4 years of prior relevant experience
US Citizen and DoD Secret Clearance
8570 Compliant meeting the IAT level certification
Familiarity with ITIL best practices (ITIL Foundations)
Knowledgeable on tools used in an Enterprise organization that
aids in Event Management; Incident Management and performance
Worked in a DOD environment and understands customer
Experience in a data center environment
Performs well under pressure and ability to calm end users
Hands-on Experience in working with DoD networks, including NIPR
Willing to perform shift work
Prior military experience a plus; USMC or USN IT experience
Experience working with networking technologies and data
Exceptional communication abilities, both verbal and written,
including long-form business writing on complex topics
An entrepreneurial spirit with the ability to drive innovation
independently; have a passion to improve at every opportunity
Ability to define program goals and roadmaps based on customer
needs and strategic direction, and ensure that committed projects
are delivered on schedule by the relevant team members
Ability to work in a matrix organization with other teams to
resolve issues and communicate status effectively to peers,
subordinates and program leadership.
Motivated self-starter with strong written and verbal
communication skills, and the ability to create complex technical
reports on analytic findings
External Referral Bonus:
External Referral Bonus $:
Potential for Telework:
Clearance Level Required:
Scheduled Weekly Hours:
12 Hour Shift Pattern
SCA Computer Support
Keywords: Leidos, Norfolk , Network Monitor Specialist (Shift 2), Other , Norfolk, Virginia
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