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Deckhand - American Queen Steamboat Company

Company: Alcatraz Cruises
Location: Norfolk
Posted on: June 7, 2021

Job Description:

NOW GATHERING APPLICATIONS FOR AQSC 2021 SEASON START UPS

In addition to the application process please copy and paste the link below into a separate browser window for consideration.

https://portal.cultureindex.com/public/survey/general/6E6B8A0000

The Deckhand is a rated member of the deck department with the responsibility of assisting in the upkeep of the exterior of the vessel and participates in vessel operations, emergencies, safety issues and security measures, including the well-being of the passengers and crewmembers at all times while on duty.

Essential Duties & Responsibilities

  • Comply with safety and pollution prevention regulations and operating procedures
  • Responsible for the general appearance of the exterior of the vessel
  • Respond to all General Alarms and emergency situations per station billet
  • Maintain all decks and outside structures, keeping them safe, clean and neatly painted
  • Handle, splice and repair all lines used in mooring the vessel and make bumpers from spent line
  • Responsible for tying up / untying the vessel at the various ports and also assist with locks
  • Perform any duties or tasks deemed necessary by the Deck Officers
  • Maintain personal berthing area in accordance with company policy
  • Maintain a professional appearance at all times: complying with uniform and grooming standards at all times
  • Participate and ensure participation of all USCG mandated drills and emergency procedures as directed
  • Performs other duties if required since above stated describe only a regular working day and may not be inclusive of every task needed to achieve results

Requirements & Qualifications

Education:

  • HS Diploma or Equivalent Required
  • Professional Certification(s) or License:
  • O/S rating preferred
  • Valid Transportation Worker Identification Credential (TWIC) - if applicable, and/or ability to obtain and maintain
  • Valid MMC
  • Valid Driver's License
  • Copy of DD214, if Veteran status

Skills & Abilities:

  • Excellent verbal and written communication skills
  • Ability to interact with individuals at all levels in a pleasant and professional manner
  • Proficiency with MS Office applications
  • Ability to use independent judgment and discretion
  • Ability to work well under pressure and handle emergency response
  • Logically and independently plan, organize and complete work assignments

Experience:

  • One year of experience
  • Cruise industry experience preferred

Other:

  • Must be at least 21 years of age.
  • Submit to and pass alcohol and drug tests as mandated by the USCG including but not limited to pre-employment, random, reasonable suspicion and post-accident/incident testing.

Our Values- RESPECT

At Hornblower Group and American Queen Steamboat Company, our mission is to create amazing experiences - not only for our guests, but our employees. Our company values (RESPECT) and operating principles (Hornblower 12) allow us to live out our mission of creating amazing experiences.

RESPECT stands for: Respect, Environment, Safety First, Professionalism, Exceed, Communication and Teamwork. Our Operating Principles, known as the Hornblower 12 demonstrate the ways we promise to engage to live those values:

  • We treat others - guests and fellow crew members alike - with Respect, by fostering a diverse and inclusive environment.
  • We are stewards of the Environment through practicing conservation, protection and education.
  • We believe in Safety First by creating and maintaining a safe and secure workplace.
  • We are Professional, and will demonstrate that in the following ways:
  • We are on time - to start and stop - and we come prepared.
  • We make objective data- and logic-based decisions with limited emotion.
  • We prioritize by making difficult trade-offs and fast, quality decisions. We follow the 80:100 rule, making decisions that are at least 80% right, but 100% actionable.

  • We Exceed expectations, embracing these principles:
  • As employees, we expect to win, but always prepare and passionately compete like an underdog.
  • We strive to innovate and reinvent, always looking forward and not stuck in the past.

  • We value Communication, by following guiding principles:
  • We listen to each other - fellow crew members and guests - and are responsive, vehemently following the 24-hour rule.
  • We are transparent and efficient in our processes and do not entertain politics and bureaucracy.

  • Teamwork helps drive us towards success, and together we embody teamwork by:
  • We function as a team, playing our role and trusting our teammates.
  • We work hard but have fun and don't take ourselves too seriously.
  • And most importantly, we take the time to recognize and celebrate our successes together under the Hornblower family!

EEO

American Queen Steamboat Company is proud to be an Equal Employment Opportunity employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, the Company participates in the E-Verify program in certain locations.

Keywords: Alcatraz Cruises, Norfolk , Deckhand - American Queen Steamboat Company, Other , Norfolk, Virginia

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