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Family Services Worker II-Early Prevention

Company: City of Norfolk, VA
Location: Norfolk
Posted on: June 7, 2021

Job Description:


The Department of Human Services connects eligible citizens to federal, state and local resources for food, healthcare, childcare, cash assistance, workforce development, and energy and utility assistance. Some of the services we provide are Adult Protective Services,Services for at-risk youth and their families, Adoption and Foster Care, Resources for homeless families and individuals in Norfolk, college internships, Senior and Veterans assistance, and more. View allbenefit descriptions.

Norfolk Human Services seeks members interested in providing skilled services in a public service environment. We are also seeking persons to join our team that are dedicated to supporting a positive work and treatment environment that instills hope and recovery opportunities for the persons we serve.

Work Schedule: Mon-Fri, 8:30 a.m.-5 p.m.

Provides resource acquisition or other services to clients to enhance their personal and social lives through development of skills, capabilities, services and assistance to citizens. Manages caseloads, prepares for court and provides group work. Specializes in program areas and assumes more complex duties.

Essential Functions

  • Provides services and assistance to citizens by assessing clients' needs
  • Compete at least one monthly visit in the home with the family, more if needed
  • Conduct field visits to schools, hospitals etc.
  • Complete referrals and refer families to services in the community
  • Coordinate with law enforcement and school personnel
  • Provide crisis stabilization services and develops emergency plans.
  • Secure the well-being of all clients including children, older adults and families and removing victims from homes, if necessary.
  • Demonstrated ability to effectively supervise subordinates and work in a team environment.
  • Manage caseloads by maintaining organized files
  • Provides coverage as a lead worker
  • Make and follow up on referrals to private vendors for services
  • Participates in monthly teaming meetings
  • Participates in Family Partnership Meeting
  • Accurate and prompt documentation for all telephone and face to face contacts
  • Authorize payments and provide coverage, as needed
  • Prepare for court by attending court hearings with written reports and verbal testimonies, filing petitions and affidavits, preparing witnesses, preparing court reports, and coordinating activities with attorneys and law enforcement.
  • Participate in community events/vendor opportunities
  • Facilitate trainings to citizens and professionals about social issues and services.
  • Facilitate the Fatherhood Program to a wide range of participants
  • The Fatherhood facilitator is responsible for documenting participant's progress for case managers, courts, and other client representatives
  • Engaging potential Fatherhood participants and facilitation volunteers to fully commit to the program in order to facilitate participants receiving the best outcomes
  • Participate in Fatherhood and male inclusion activities throughout the region, state, and nation

Other duties as assigned


Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field and minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia).Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.

Two (2) years experience in social services.

Additional Information & Requirements

  • Valid Driver's License may be required depending on assignment.

Hiring Rate for this position $44,339.00 annually

  • Total Compensation sums the costs associated with FICA, Group Life, Retirement, and healthcare options.

Keywords: City of Norfolk, VA, Norfolk , Family Services Worker II-Early Prevention, Other , Norfolk, Virginia

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