Required Knowledge, Abilities and Skills Essential to Job
In depth knowledge of Microsoft server operating systems, Active
Directory, DNS, DHCP and server hardware is essential. In depth
knowledge of backup exec or other backup application. Experience
working with VMware 5.5+. Experience with Microsoft Remote Desktop
Services. Ability to install, configure and troubleshoot server
operating systems, software, and related hardware is required.
Ability to communicate effectively both orally and in writing.
Ability to quickly identify problems and implement solutions with
minimal downtime. Critical thinking Using logic and analysis to
identify the strengths and weaknesses of different approaches.
Ability to lead a team or work independently as the task requires.
Co-exist with colleagues and provide mentorship. Be able to
quantify decisions with solid reasoning and justification. Broad
understanding of Windows operating systems including SQL, Exchange,
System Center, SQL, Active Directory, DNS, DHCP, DMZ, Clustering
and file servers. Broad understanding of WAN/LAN communications.
VMware management. Configuration, Migration and Upgrades.
Understanding of shared storage (SAN/NAS environments). Ability to
utilize software and hardware diagnostic tools to identify,
diagnose and repair complex problems and factors affecting systems
performance. Ability and flexibility to perform several engineering
tasks at one time unsupervised. Sound communication skills.
Maintain awareness of advances in information technology and
recommend modifications to HRT systems as required. Strong
team-oriented work ethic.
Required Software Knowledge and Skills Essential to Job
Proficiency in using computer systems and the listed software
applications associated with performance of assigned work is
essential. Basic problem-solving skills associated with software
applications used is expected. Software usage relevant to job
duties will be evaluated.
Familiarity with MS Office Suite required.
Training and/or Education:
Bachelor's degree in Computer Science, Management Information
Systems, Information Systems or a related field.
Ten (10) plus years of IT experience with five (5) years of
system administration supporting
Windows in network environment. Experience with networking
protocols, particularly TCP/IP, DNS, DHCP, and WINS; knowledge of
server hardware and troubleshooting skills are essential; knowledge
of data storage systems and virtualization is desirable; experience
in server backup technologies; worked in an environment that
utilized Change Management and other ITIL concepts; Unix, Linux and
Cisco experience is a plus; cloud services such as: Office 365,
Amazon, Microsoft Azure, VMware cloud; and networking experience
including: IP addressing, NAT, VLAN and troubleshooting.
Licenses or Certificates:
Virginia Driver's License
MCSE 2008 (or newer preferred)
This position is classified as essential personnel.