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Junior NetOps Specialist

Company: Bay State Computers
Location: Norfolk
Posted on: May 3, 2021

Job Description:

We have an exciting opportunity for a NetOps Specialist (Junior Level) to join our team.

Key Responsibilities:

  • Under immediate supervision, monitor the infrastructure and network, responding appropriately to alerts and events.
  • Respond to incidents from triage through resolution, including escalations, where appropriate. Respond to infrastructure repairs, including directing remote activities to maintain operational effectiveness for services.
  • Provide root cause analysis documentation in accordance with Government procedures.
  • Provide data center support where appropriate.
  • Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues.
  • Provide incident notification to Government representatives.

Required Experience/Skills:

  • 2+ years of relevant experience
  • Security+ CE certified - When applying, please upload a copy of your certification(s).
  • One of the following is required:
  • MTA
  • MCTS
  • MCSA
  • CompTIA Network +

  • Candidate must be a US Citizen with clearance eligibility

Desired Experience/Skills:

  • CCNA certified
  • Recent DOD experience

Education: High school Diploma or General Equivalency Diploma (GED)

Background Check: This position requires successful completion of a background check, drug screen, and a credit check.

Benefits: Full-time employees (permanent or contract employees who are employed for a term greater than 6 months) are eligible for benefits including time-off benefits, such as vacations and holidays, and insurance and other plan benefits.

Location: Norfolk, VA

About Us:

Bay State Computers, Inc. is a professional services firm and a leading provider of Information Technology (IT) services and products to the U.S. Federal Government and Industry. Bay State brings together experienced IT professionals and the latest state-of-the-art technology tools, practices, and products to support projects and task order requirements for our customers. For more information about Bay State visit our website and connect with us on LinkedIn.

Bay State Computers, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable law.

Keywords: Bay State Computers, Norfolk , Junior NetOps Specialist, Other , Norfolk, Virginia

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