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Marine Operations Manager - ORF2

Company: ZIM Integrated Shipping Services Ltd.
Location: Norfolk
Posted on: May 3, 2021

Job Description:

Marine Operations Manager - ORF2

  • US-Norfolk
  • AD.D11


Managing and coordinating all operations functions, including port operations is vital to our core business. The operations team coordinates all activities pertaining to ZIM vessels entering and departing the ports, as well as the safe and efficient loading and unloading of those vessels. Our operation team regularly interfaces with various port authorities, government agencies and partner vessels.

Main purpose of the role: Planning and supervising all vessel related activities within the area, subject to line proforma.

Major areas of responsibility:

  • Issuing and updating coastal schedule under BU approval.
  • Monitoring of coastal voyage within the region.
  • Coordinating all Port Ops activities within the region, in effective and cost efficient way.
  • Assessing different Ops alternatives upon deviations from coastal schedule.
  • Obtaining baplies for Partner vessels, preparing and transmitting the info to the ACR and also preparing arrival/departure messages in Port Ops for Partner vessels.

Communicate coastal schedule to relevant stakeholders

Address operational issues raised by local offices

Liaisons with partner lines on joint services and slot charter deals.

Coordinate operations with stevedores to reduce dead time.

Support BU Ops exceptions handling , by assessing and suggesting optimal Ops solutions

Secure berthing windows in region according to line requirements

Design and distribute initial coastal schedule based on voyage pro forma

Monitor vessel's voyage execution within region

Communicate sailing instructions to vessel within region

Proactively inform all relevant parties and manage information flow regarding vessel schedule and vessel related operation at terminals

Instruct local offices to coordinate port/terminal activities:

  • Vessel related port activities (tug boats, pilot ops, mooring, anchoring)

  • Cargo related activities (gangs - incl. spec cargo)

Ensure effective and cost efficient port Ops activities within the Area

Update coastal schedule, following changes from exception handling , including securing new berthing windows and required resources

This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.


  • Waiting time (h)
  • Production in Terminal
  • Cost Avoidance & Reduction
  • Waiting time on arrival before berthing window (h)
  • Tugs used (#)
  • Calls per marine Ops (#/FTE)


Planning and prioritizing, within time deadlines skills

To plan day-to-day activities within timetables and priorities

To manage team projects within timetables and priorities

To manage complex tasks with cross-functional interface projects within timetables and priorities

Quality oriented - work according to process

To work according to the policy / procedure / processes / methodology and to define KPIs and objectives

To create/update/improve policy/ procedure / processes / methodology according to defined KPIs and objectives

To define KPIs and objectives in order to improve the process

Team player

Collaborating with other team members. Show commitment and respect to others. Actively listens and offers constructive feedback / opinion.



Maritime College Degree, Shipboard experience, Maritime operational experience.

Experience: 7-10 years' experience in Shipping Industry.

Keywords: ZIM Integrated Shipping Services Ltd., Norfolk , Marine Operations Manager - ORF2, Other , Norfolk, Virginia

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