Internet Sales Manager

Company: Southern Auto Group
Location: Norfolk
Posted on: May 3, 2021

Job Description:

The Business Development/Internet Sales Representative is a technically savvy individual who understands computers, the internet, and other technologies and is someone that can communicate in a clear, efficient way with customers using their preferred method of communication. He or she responds to customer inquiries in a professional and highly informative fashion that results in an appointment to visit the Dealership.

The ideal candidate for this position must have a strong understanding of today's technologies and have excellent computer, internet, and phone skills.

RESPONSIBILITIES

• Works with internet sales leads by contacting customers and getting a set appointment for a dealership visit
• Answers ALL incoming Sales Appointment calls using script
• Logs ALL customer comments into CRM system
• Follows up with all non-appointment incoming sales calls
• Contacts unsold Showroom traffic leads using a script
• Follows up with appointments and missed appointments
• Confirms all pending appointments
• Follows up with aged sales leads
• Tracks sold vehicles
• Performs other duties as assigned

QUALIFICATIONS

• Previous call center experience preferred
• Professional appearance and confident phone voice/skills
• Post high school education highly desirable (college coursework or tech school)
• Able to hold yourself accountable and achieve goals with limited direct supervision
• Strong computer and internet skills
• Strong collaborative nature
• An impressive work ethic
• Some weekend and holiday work required

BENEFITS

• Health Insurance - PPO or HMO Plans
• Dental - DMO or PPO Plans
• 401(k) Retirement Plan
• Employee Assistance Program
• Company paid Life and Accidental Death and Dismemberment Insurance
• Paid Vacation
• Paid Birthday Off
• Paid Holidays (6)
• Employee Recognition Program
• Employee Car Program for those Employees that Qualify
• Short Term and Long Term Disability (Voluntary Benefit)
• Accident Solution Plan (Voluntary Benefit)
• Additional Life Insurance (Voluntary Benefit)
• Cancer Protection Insurance (Voluntary Benefit)

Keywords: Southern Auto Group, Norfolk , Internet Sales Manager, Other , Norfolk, Virginia