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Internet Sales Manager

Company: Southern Auto Group
Location: Norfolk
Posted on: May 3, 2021

Job Description:

The Business Development/Internet Sales Representative is a technically savvy individual who understands computers, the internet, and other technologies and is someone that can communicate in a clear, efficient way with customers using their preferred method of communication. He or she responds to customer inquiries in a professional and highly informative fashion that results in an appointment to visit the Dealership.

The ideal candidate for this position must have a strong understanding of today's technologies and have excellent computer, internet, and phone skills.

RESPONSIBILITIES

  • Works with internet sales leads by contacting customers and getting a set appointment for a dealership visit
  • Answers ALL incoming Sales Appointment calls using script
  • Logs ALL customer comments into CRM system
  • Follows up with all non-appointment incoming sales calls
  • Contacts unsold Showroom traffic leads using a script
  • Follows up with appointments and missed appointments
  • Confirms all pending appointments
  • Follows up with aged sales leads
  • Tracks sold vehicles
  • Performs other duties as assigned

QUALIFICATIONS

  • Previous call center experience preferred
  • Professional appearance and confident phone voice/skills
  • Post high school education highly desirable (college coursework or tech school)
  • Able to hold yourself accountable and achieve goals with limited direct supervision
  • Strong computer and internet skills
  • Strong collaborative nature
  • An impressive work ethic
  • Some weekend and holiday work required

BENEFITS

  • Health Insurance - PPO or HMO Plans
  • Dental - DMO or PPO Plans
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Company paid Life and Accidental Death and Dismemberment Insurance
  • Paid Vacation
  • Paid Birthday Off
  • Paid Holidays (6)
  • Employee Recognition Program
  • Employee Car Program for those Employees that Qualify
  • Short Term and Long Term Disability (Voluntary Benefit)
  • Accident Solution Plan (Voluntary Benefit)
  • Additional Life Insurance (Voluntary Benefit)
  • Cancer Protection Insurance (Voluntary Benefit)

Keywords: Southern Auto Group, Norfolk , Internet Sales Manager, Other , Norfolk, Virginia

Click here to apply!

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