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Procurement Operations Associate

Company: SSC IT
Location: Norfolk
Posted on: May 3, 2021

Job Description:

Job DescriptionWe are looking for three (3) Procurement Operations Associates to join our newly forming Procurement Operations team. This is an exciting opportunity to help shape the direction of the department and immediately have a positive influence. In addition to working with our Strategic Sourcing Managers who support all indirect categories, you will also help ensure that all NYT Coupa (P2P) modules are optimized by both NYT end-users and our suppliers. We are set to go-live with Coupa by June 2021.You and your fellow Procurement Operations Sr. Associates will fulfill the belowresponsibilities and report directly to the Procurement Operations Manager.Overall Team Responsibilities:You will have intermediate knowledge in the following areas: Coupa Training andTactical Buying, Sourcing and Contracts, Supplier Enablement & Catalog ManagementYou will mentor one another in your specific discipline to create an environment that values collaborationYou will provide valuable insights and opportunities to enhance the NYT end-user experienceYou will support the development and updates of SOPs, Category playbooks, QRGs, and keeping NYT Coupa training materials updatedYou will manage and address Coupa help desk ticketsTeam will participate in weekly Strategic Sourcing meetingsMonitor and address questions in designated Slack channels and general procurement inboxesTo keep a balanced workload during "Go-Live" you may be asked to help your fellow teammatesEnroll in Coupa University e-Learning courses, to stay up-to-date and increase your skillsetYou will cover for other Procurement Operations team members when they are out of officeCoupa Training and Tactical Buying Responsibilities:Develop relationships with multiple NYT departments and act as a the primary contact for Coupa trainingAcross all Coupa modules, you will be the training lead for both end-users and our suppliersYou will be an expert in navigating and transacting in all Coupa modules and update existing training materialsSupport the VP of Strategic Sourcing and P2P Director to create training materialsConduct training sessions with NYT users on how to navigate Coupa, understand the full Coupa lifecycle and related modules (SIM, Sourcing, Buying, Approvals(Requisition and Invoice), Reporting)Based on commodity, strategy and guidelines, you will evaluate 'New SupplierRequest' forms and action accordinglyAnalyze off catalog spend and make recommendations to Sourcing team to add a new supplier catalog, add items to existing catalogs, remove items, rationalize supplier base, or go to bidYou will conduct Supplier trainings on how to register on the CSP, how to complete a Request For Information (external onboarding form), how to submit invoices, and enablement options CSP, cXML, or SANCoupa Sourcing and Contracts Responsibilities:You will support the Strategic Sourcing team to create and launch sourcing events in CoupaIn advance of a real-time sourcing event, you will provide remote training for all invited event suppliers on how to log into event, how to answer event questions, how to post questions in message board, and submit proposalYou will be our first line to evaluate and resolve 'Request for Goods and Services' forms from NYT end-usersYou will conduct low value, low complexity sourcing events, or spot bidsPopulate metadata fields in Coupa contract from Procurement contractsPresent opportunities for sourcing process improvements within CoupaTrain NYT departments on how to complete a sourcing evaluation form in Coupa at the end of an eventPartner with the Strategic Sourcing Team and your Proc Ops team members to develop Category playbooksRun spend analytic reports for P2P Director and Strategic Sourcing ManagersReview opportunity triggers and present recommendations to P2P Director and VP of Strategic SourcingAssist Strategic Sourcing team in identifying new diversity and sustainability suppliers for sourcing eventsExplore 'Source Together' functionality and make recommendationsRun reports on suppliers awarded, validate savings, and help keep savings tracker updatedMeet with Strategic Sourcing team weekly to provide statuses on "in-flight" events, and develop a sourcing event pipeline and timelineHelp with tactical buying for non-catalog requisitions, review for completion, compliance, and rationalizationSupplier Enablement & Catalog Management Responsibilities:Work with NYT end-users and AP team to assist legacy suppliers and maintain defined supplier onboarding and vendor maintenance processMaintain updated contact information for Procurement legacy suppliersYou will be the Coupa supplier enablement lead and will assist suppliers both in Coupa Test and ProductionLead the full supplier enablement lifecycle and escalate issues to Procurement Operations ManagerManage all NYT hosted catalogs to ensure correct contracts are loaded in Coupa, pricing is current and item assortment is meeting our internal customer's demandsCreate Coupa item labels and link labels to NYT and Supplier hosted catalogsMonitor logs to ensure all PO's were transmitted to the suppliersBe the customer service contact for all inquiries from employees and suppliersTroubleshoot system issues from both an internal customer and external vendor perspectiveProvide manual input of required data where automated integration does not existResolve and action all 'Catalog request / item request' forms from NYT end-usersWork with suppliers to identify best method of enablement based on spend, volume, goods or servicesAssess and provide recommendations to the P2P Director on Coupa process improvements and efficienciesAssist the Coupa Admin with regression testing, training and roll out of additionalCoupa updates for CSP, Sourcing and Proc Ops rolesReview/edit email templates for new supplier onboarding, cXML, CSP, and SANMaintain activity logs of suppliers, how they are enabled, primary contact, and changes requestedLead supplier calls regarding enablement options and address any questionsSupport progress/status enablement queriesProvide CSP demos to suppliersSkills and Qualifications:You are customer service oriented, a team player, patient, and thrive in a fast environmentYou are fair as you will work with a diverse, matrixed teamBachelor's Degree in Business, Management, Administration or Supply Chain, preferredExperience working in all modules of Coupa desired3+ years' experience working in a P2P system (i.e., Ariba, Coupa)Intermediate / Advanced Microsoft excel (can maintain complex spreadsheets) skillsStrong written and verbal communication skillsComfortable with presenting to groups, leading projects, and operating in matrixed teamsBuild good working relationships with both team members, company partners and suppliersManage numerous projects at different phases and adjust to changing prioritiesExperienced in creating and running sourcing events (e.g., RFI, RFP, e-Auctions)Ability to work under pressure to meet established deadlinesStrong organization skills and attention to detail are desirable#LI-AM1The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve. Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The New York Times Company will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local "Fair Chance" laws.

Keywords: SSC IT, Norfolk , Procurement Operations Associate, Other , Norfolk, Virginia

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