Job Title: Grocery Sales Manager - Food Lion
Job Location: This position will be located in the Norfolk, VA
Assist the Store Manager and Assistant Store Manager to see that
Food Lion customer service standards are met, and that policies,
standards and security measures are followed. Responsible for
maintaining standards according to the Grocery Standard Practice
Manual, maximizing sales through excellent customer service and
minimizing shrink through proper utilization of standard practices.
Serve as a role model for customer service and other vital
behaviors and instill this value in all associates. Manage store
Grocery Department. Directly responsible for supervision of Head
Grocery Associates and Grocery Associates within store (Grocery
Stock Crew). Manage operation of assigned store and is responsible
for providing direction and instruction to all store associates in
the absence of the Store Manager, Assistant Store Manager, or
Customer Service Sales Manager. Responsible for all grocery orders
and is the primary display builder when executing merchandising in
the store each week. Complies with all Food Lion directives,
policies, and procedures (understands and supports Standard
Practice in all departments). Engage and interact with customers to
create a positive shopping experience. Maintain an evaluation
program for Grocery Associates, which includes productivity
measurements. Train and supervise all associates in the Grocery
Department. Responsible for understanding and completing all
Average Cost Inventory System (ACIS) functions as they pertain to
his/her department. Maintain proper product level and inventory
control of grocery shelves and backroom to include proper ordering
and rotation. Keep the grocery shelves and backroom clean and
organized. Is the primary order writer for the grocery department
and warehouse bread. Is responsible for building end caps and
proper maintenance of these throughout ad period. Adhere to all
company guidelines, policies and standard practices. This
description is intended to outline the primary responsibilities,
general nature and level of work being performed by associate
assigned to this position. It is not intended to be an exhaustive
list of all responsibilities, duties and competencies. Requirements
Ability to analyze situations, identify the problems and
implement the best solution.
Ability to communicate in both verbal and written form.
Ability to reach, bend, stoop and lift up to 70 pounds.
Ability to push or pull up to 2000 pounds using a pallet
Ability to rotate and organize products, perform job duties as
needed and complete necessary paperwork.
Ability to anticipate sales and order merchandise for the
Grocery Department per Standard Practice.
Ability to meet production standards established by Food
Ability to use the In-Store Computer, scan system registers and
wireless hand held unit.
Must have successfully completed Computer Based Training (CBT)
and Training Aid courses.
Must be accredited by the National Registry of Food Safety
Professionals or similar accrediting organization as a "Certified
Food Safety Manager" or will be required to attend company provided
training and have the ability to achieve accreditation within the
first 90 days of employment. Accreditation must be maintained while
employed in a position in which it is required.