Under Armour has one mission: to make you better. We have a
commitment to innovation that lies at the heart of everything we
do, not just for our athletes but also for our teammates. As a
global organization, our teams around the world push boundaries and
think beyond what is expected. Together our teammates are unified
by our values and are grounded in our vision to inspire you with
performance solutions you never knew you needed but can't imagine
The Store Manager acts as if he or she is the business owner and
has ultimate responsibility for the daily operations* of the store.
The Store Manager is accountable for effectively teaching, training
and coaching store management into a high performing leadership
team that achieves sales goals, meets merchandising brand standards
and delivers operational excellence. The Store Manager is expected
to role model Under Armours Core Competencies and I WILL behaviors
in all actions and interactions in order to create a positive
Teammate and Athlete experience.
Essential Duties & Responsibilities
Motivate and inspire the team by delivering a compelling vision
and purpose which encompasses Under Armour's Core Competencies and
I WILL behaviors.
Act as the leader on duty and consistently models the brand's
Athlete service standards and selling behaviors.
Establish and communicate clear expectations while holding the
store team accountable for achieving all brand, performance and
Build and support effective relationships with all teammates,
peers and supervisors to effectively lead positive change.
Lead the management team through effective execution of all
performance management tools.
Effectively communicate with the management team to align and
help drive business strategy.
Ensure total Store Accountability for all Under Armour Policies
Establish and execute a strategic plan to achieve planned sales
and key performance indicators for all time periods.
Analyze reporting and daily sales trends to make real-time
strategic business decisions to drive results.
Train and develop team on business acumen to drive business
Evaluate store sales and payroll goals using payroll reports and
tools; make scheduling adjustments to meet business needs.
Build Athlete loyalty through in-store experience, through the
use of Athlete data capture, endless aisle and the understanding of
Connected Fitness applications.
Supervise the efficient and productive handling of all
merchandise including shipment receipt and processing, floorsets,
markdown optimization and replenishment systems while maintaining
Oversee and ensure efficiency of all daily operational
Ensure store audit compliance and shrink results meet company
loss prevention standards.
Manage payroll and schedule adjustments effectively to maximize
productivity and to achieve payroll and sales targets.
Recruit, hire, develop and retain a high performing store
Teach, train and coach the store management team through
successful completion of Division of Responsibilities (DOR) to
develop future leaders for the company.
Develop succession plans to ensure career paths for all
teammates; encourage teammates to pursue internal
Recognize and properly resolve teammate performance issues;
communicate high priority issues to their manager in a timely
manner and collaborate to develop a plan for resolution to minimize
Lead the mid-year and annual review process for all
Manage store census, seasonal hiring needs and anticipate
turnover. Proactively network, recruit and interview based on
assessments to ensure staffed at all times.
Drive teammate engagement by recognizing and rewarding teammates
for their outstanding performance.
Ensure that the store management team adheres to and enforce all
employment practices and policies.
Lead all visual directives ensuring mapping and floorset are
properly planned, scheduled and executed seamlessly within allotted
Generate and analyze merchandise reports and direct brand
appropriate merchandising moves to maximize presentation and drive
Lead efficient and effective day to day store merchandising by
ensuring that the store team understands and maintains Under Armour
brand standards and sell through adjustments are held true to the
Floor Set overview.
Partner with Merchandising DOR to ensure all aspects of
replenishment are properly executed - Fill the Floor, power closes,
power opens and merchandise adjustments.
Maintain Under Armour brand standards of neat, clean and
organized sales floor, cash wrap and fitting room ensuring store
environment is safe for teammates and athletes.
Qualifications (Knowledge, Skills & Abilities)
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
- Ability to work a flexible schedule to meet the needs of the
business, including holidays, nights and weekends.
- Computer and technology proficient.
- Demonstrated ability to communicate effectively with athletes
and store team.
- Ability to move or handle merchandise up to 25 lbs.
- Ability to freely access all areas of the store; including the
selling floor, stock and register area.
- Strong prioritizing, interpersonal, problemsolving & planning
- Knowledge and understanding of employment laws including
compliance with federal, state and local requirements.
- Strong communication, presentation, delegation and follow-up
- Demonstrated proficiency in sales generation, training, and
leading of functional teams.
- Demonstrated ability to analyze business trends and reporting
to drive sales.
- Demonstrated ability to coach, provide feedback and manage
- Demonstrated ability to work in a fastpaced and
- Ability to perform Essential Job Functions.
- In locations where the Store Manager reports into a General
Manager, the General Manager has ultimate responsibility for the
Education And / Or Experience
- Minimum high school education or equivalent.
- Minimum 3-5 years of retail or equivalent management experience
At Under Armour, we are committed to providing an environment of
mutual respect where equal employment opportunities are available
to all applicants and teammates without regard to race, color,
religion, sex, pregnancy (including childbirth, lactation and
related medical conditions), national origin, age, physical and
mental disability, marital status, sexual orientation, gender
identity, gender expression, genetic information (including
characteristics and testing), military and veteran status, and any
other characteristic protected by applicable law. Under Armour
believes that diversity and inclusion among our teammates is
critical to our success as a global company, and we seek to
recruit, develop and retain the most talented people from a diverse