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Branch Manager

Company: Towne Bank
Location: Norfolk
Posted on: May 3, 2021

Job Description:

TowneBank has a culture that:

  • Has a commitment to exquisite service for our members that will lead to our ability to create a reasonable rate of return for our shareholders, a bright future for our dedicated bankers, and a leadership role for our bank in promoting the social, cultural, and economic well-being of our community.
  • Embraces our hometown banking philosophy, where our family members, directors and employees are active volunteers, serving on numerous boards and donating their time and talents to local organizations.

As a Branch Manager, you may look forward to:

  • Directing and coordinating (may include the assistance of a Branch Operations Manager) the daily activities of the Member Service Representatives and Member Service Specialists including, but not limited to, quality member service, cross-selling activities and adherence to bank standards.
  • Identifying opportunities for expansion of existing member relations and affiliate referrals, specifically with regard to cover lines, credit cards, investments and personal insurance.
  • Developing new business for the branch by calling on prospective members and businesses, seeking out referrals and encouraging cross-selling by team members.
  • Interviewing, reviewing, analyzing and making decisions on requests from members for home equity loans, lines of credit, credit cards, overdraft protection, term loans, etc. May also review small business loans and "partner" loans depending on the branch location and lending experience.
  • Performing scheduled audits, preparing required reports, reviews appropriate daily accounts and sending out member correspondence.
  • Recommending personnel action such as promotions, transfers, disciplinary measures, etc. and supervises on-the-job training of new employees at the branch.
  • Other duties as assigned.
  • Obeys all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA)

You are a person that (required skills):

  • Has a strong work ethic and is highly motivated to always deliver financial services and solutions with the highest ethical standards.
  • Has the ability to positively motivate and lead a branch team.
  • Has the ability to work independently and with deadlines to meet goals.
  • Has the ability to coordinate workflow and manage a team with diverse responsibilities.
  • Has strong written and verbal communication skills.
  • Has the ability to understand a member's issue and resolve it in a positive manner.
  • Is able to learn new product information and promote benefits to members.
  • Has two or three years of experience with branch/teller line operations.
  • Has supervisory experience and/or prior leadership experience.

You'll be better prepared if you have (desired skills):

  • A Bachelor's degree.

Physically you can anticipate to:

  • Express or exchange ideas by means of the spoken word via email and verbally.
  • Exert up to 50 pounds of force occasionally, use your arms and legs, and sit most of the time.
  • Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
  • Not substantially exposed to adverse environmental conditions.

Keywords: Towne Bank, Norfolk , Branch Manager, Other , Norfolk, Virginia

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