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Bartender

Company: Hornblower
Location: Norfolk
Posted on: May 3, 2021

Job Description:

Join the City Cruises Norfolk Team (operating the Spirit of Norfolk) as we provide amazing experiences to our guests aboard dining cruises along the Elizabeth River.

Job Summary:

Do you share Hornblower's passion for providing amazing experiences? If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you. As we say at Hornblower, why work when you can cruise? The successful Bartender mixes high-quality beverages, provides prompt and consistent service at guest and service bars, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline.

Essential Duties & Responsibilities:

  • Provide exceptional hospitality to guests and coworkers as prescribed in Our Service System (OSS)
  • Accurately follow recipes for all beverages; must have thorough knowledge of all beverage offerings and prices
  • Provide prompt and consistent bar service to guests and servers throughout the cruise
  • Set up and break down bar - stock and restock bar according to prescribed par specifications; clean bar thoroughly in accordance with standard operating procedures
  • Maintain the cleanliness and safety of the bar and all common areas and service stations; clean glasses, utensils, bar equipment, bar tops, refrigerators, and all other equipment and work areas
  • Accurately charge guests for onboard purchases; enter order into the point of sale system, collect payment and return all change
  • Provide information to guests including beverage and food menu descriptions, entertainment options, cruise route and points of interest
  • Be prepared to begin work at scheduled time
  • Maintain uniform and personal grooming in compliance with appearance standards
  • Other duties as assigned by the manager or supervisor on duty

Minimum Qualifications:

  • High School Diploma (or GED or High School Equivalence Certificate) required
  • At least one (1) year of previous bartending experience required
  • Energetic and enthusiastic personality essential
  • Must be able to effectively understand and convey written and verbal information to guests and coworkers
  • Must have comprehensive knowledge of beverage recipes
  • Basic computer skills are required
  • Must possess a service orientation - actively looking for ways to help others
  • Will work for extended periods of time without sitting
  • Required to lift heavy items such as liquor boxes and ice bins up and down stairs
  • Responsible for bar till; proper cash handling is required
  • Will be required to be available for work on all major holidays
  • Must meet state age requirements
  • Per US Coast Guard requirement, must be a US Citizen or a Permanent Resident

Hornblower has been the leading yacht and public dining cruise company in the United States for more than 38 years. Companies within the Hornblower family include Hornblower Classic Cable Cars, Hornblower Cruises and Events, American Queen Steamboat Company, Victory Cruises, Boston Harbor Cruises, HMS Global Maritime, Statue Cruises, Alcatraz Cruises, Niagara Cruises and NYC Ferry, operated by Hornblower.

Hornblower is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, Hornblower participates in the E-Verify program in certain locations.

Pursuant to the San Francisco Fair Chance Ordinance and other applicable laws, we will consider for employment qualified applicants with arrest and conviction records.

Keywords: Hornblower, Norfolk , Bartender, Other , Norfolk, Virginia

Click here to apply!

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