Network Operations Engineer (2nd and 3rd Shift) (Clearable/Cleared)

Company: Latitude, Inc.
Location: Norfolk
Posted on: May 3, 2021

Job Description:

Duties and Responsibilities: The Network Engineer will be responsible for operating, maintaining, and troubleshooting network connectivity and infrastructure on a worldwide enterprise managed network. The engineer will support the operation and maintenance of multiple networks across different classification levels and ensure continuous network connectivity is maintained to customers and sites. The position will support the Network Operations Center and support the use of the network by customers executing modeling and simulation events, exercises, and war games as well as administrative use including evening and weekend support. The engineer will support the physical installations and network configurations at local and remote CONUS and OCONUS sites. He/she will support establishing and maintaining connectivity of an IP and MPLS network in support of events, new installations, and continuous operation of the network. The NOC functions as the helpdesk for network operations support and provides troubleshooting of network connectivity including WAN circuits, equipment failures, router and switch configurations, firewall access control lists, VoIP device registrations and configuration, cryptographic device configurations and keying material. This includes coordination with Navy, DISA, and commercial circuit providers for implementation and troubleshooting; maintaining Information Assurance compliance including IOS upgrades, network device configuration changes, firewall ACL verification and changes; and supporting remote sites in restoring network failures due to equipment failures, cryptographic device modifications, or Keymat expiration and loading. The engineer shall report and maintain documentation of the physical and logical network architecture, IP addressing, networking capabilities, and service level performance of the sites as well as documentation on proposed changes or modifications. The engineer shall implement, maintain, and enhance network health and status monitoring capabilities including site status, bandwidth utilization, physical and logical errors or alarms, logging, active performance monitoring, and VoIP and other data transport quality of service monitoring. Additional duties include support for additional network engineering tasks and projects; development of architectural and technical briefs on the design, capabilities, and functional operation of networking technologies and projects for peer-review with Network Engineering and other divisions; and development of network engineering equipment lists and Bill of Materials. Education and Experience: + Bachelor?s degree in Computer Science, Computer Engineering, Information Systems or related discipline. + 5+ years demonstrated experience in network operations and support. Work experience may be adjusted for highly specialized knowledge or uniquely applicable experience. + Security+ Certification required. + CCNA Certification required. + CCNP Certification, a plus. + Strong experience in installing and troubleshooting WAN and LAN network equipment including DISA WAN circuits, routing (BGP/EIGRP/OSPF), VLANs, and switchport configurations. + Strong experience in monitoring, maintaining, troubleshooting and configuring ASA firewall access control lists. + Strong ability to troubleshoot network issues at the protocol/packet level using sniffers, protocol analyzers, netflow, logging, etc. + Strong technical network troubleshooting and critical thinking skills with the ability to troubleshoot technical issues within multiple systems + Strong knowledge of Cisco Internetworking including IP addressing (subnets, CIDR), switching (VTP, VLANs, 802.1q, IGMP, etc..) and routing (OSPF, EIGRP, BGP, PIM, multicast, etc.) and Cisco IOS. + Strong knowledge of IP networking fundamentals including OSI model, frame and packet structure, (OSI, frames, packets etc.). + Experience with NSA Type 1 KG cryptographic devices and keymat particularly KG-175D and KG-75 + Experience in an network operations center environment including help desk, customer communication, trouble ticketing, and issue resolution. + Experience with Department of Defense Security Technical Implementation Guidelines + Experience with network and performance monitoring tools (Cisco SLA, What?s Up Gold, PRTG). + Experience in network security, tools, and technologies including firewalls, VRFs, 802,1x, and port-security. + Familiarity with Cisco VoIP, including PoE switches and Call Manager. + Must be willing to work 2 nd and/or 3 rd shifts including evening, nights, and weekends. Security: Must be able to obtain and maintain a DoD Secret Clearance. Clearance required to begin employment. Security Clearance: Secret

Keywords: Latitude, Inc., Norfolk , Network Operations Engineer (2nd and 3rd Shift) (Clearable/Cleared), Other , Norfolk, Virginia