Client Service Administrator (CSA) - Smart Buildings - Any Atlantic Zone location
Company: Siemens
Location: Norfolk
Posted on: April 8, 2021
|
|
Job Description:
**Client Service Administrator (CSA) - Smart Buildings** **Who
designs your future? You do.** Are you looking for a career where
you can showcase your technical aptitude and passion for problem
solving to ensure your customers can work in a comfortable, safe,
and energy-efficient environment? Then look to Siemens! **Join our
team! Recognized by Fortune as World's Most Admired Companies
2020** **Our Culture:** At Siemens, we live and foster an ownership
culture, in which every employee takes personal responsibility for
our company's success. We trust and empower our leaders to act as
owners, direct their teams, and innovate to succeed. We communicate
openly and honestly to learn from our failures and celebrate our
successes. We recognize individual and team achievements
frequently. We invest in our team members, offering a wide variety
of internal and external development opportunities. **What you will
do for Siemens Smart Infrastructure:** Our Smart Buildings help to
create efficient, safe, responsive, and responsible environments.
Our aim isn't just about improving buildings; it's about creating
perfect places that improve peoples' lives. This position
establishes the foundation for our customer's service and digital
experience by focusing on account management, installed base
(iBase) administration, and maintenance planning Click Here -
Atlantic Zone Video (https://vimeo.com/450115596)
**Responsibilities:** For CSAs focused on maintenance planning,
serve as the Siemens point of contact for maintenance planning. +
Review booking packages and plan customers' service schedules for
new and renewed contracts, including preventive maintenance,
proactive, and predictive services. + Develop maintenance plans
using standard maintenance planning tools and documented processes.
+ Revise maintenance plans as outlined by Account Managers to meet
customer obligations and schedules. For CSAs focused on account
management, serve as the main customer contact for assigned
agreements. + Review service work orders and inspection reports for
deficiencies; generate proposals to improve those deficiencies. +
Fulfill service contract obligations for execution and manage
financial performance of the service agreements. + Verify contract
characteristics entered for assigned accounts. For CSAs focused on
installed base (iBase) administration, create, validate, and
maintain the installed base data for new and existing customer
sites. + Serve as main point of contact for the Zone's iBase
system. + Ensure the quality of data in the iBase system.
**Qualifications:** + High school diploma or state-recognized GED
required; Associate degree preferred + Knowledge and experience in
SAP or other maintenance and planning tools preferred + Excellent
organizational and interpersonal skills + Ability to read and
understand customer service contracts + Familiarity or experience
with HVAC, Fire Alarm, or Security systems preferred + Proficient
in Microsoft Office and business software systems + Good verbal and
written communication skills in English + Qualified applicants must
be legally authorized for employment in the United States
**Benefits:** + Competitive salary based on qualifications +
Health, dental, and vision plans with options + Matching 401(k) +
Competitive paid time off plan, holidays, and floating holidays +
Paid parental leave + Company cell phone and laptop + Extensive
product training and professional career development + Education
and tuition reimbursement programs available + Overtime, on-call
pay, and company uniform and vehicle for eligible positions #LI-SRH
**Organization:** Smart Infrastructure **Company:** Siemens
Industry, Inc. **Experience Level:** Experienced Professional **Job
Type:** Full-time **Equal Employment Opportunity Statement**
Siemens is an Equal Opportunity and Affirmative Action Employer
encouraging diversity in the workplace. All qualified applicants
will receive consideration for employment without regard to their
race, color, creed, religion, national origin, citizenship status,
ancestry, sex, age, physical or mental disability unrelated to
ability, marital status, family responsibilities, pregnancy,
genetic information, sexual orientation, gender expression, gender
identity, transgender, sex stereotyping, order of protection
status, protected veteran or military status, or an unfavorable
discharge from military service, and other categories protected by
federal, state or local law. **EEO is the Law** Applicants and
employees are protected under Federal law from discrimination. To
learn more, Click here
(https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) .
**Pay Transparency Non-Discrimination Provision** Siemens follows
Executive Order 11246, including the Pay Transparency
Nondiscrimination Provision. To learn more, Click here
(https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
. **California Privacy Notice** California residents have the right
to receive additional notices about their personal information. To
learn more, click here
(https://new.siemens.com/us/en/general/legal/us-internet-privacy-notice-state-rights.html)
.
Keywords: Siemens, Norfolk , Client Service Administrator (CSA) - Smart Buildings - Any Atlantic Zone location, Other , Norfolk, Virginia
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Other JobsLyft Driver Description: Job DescriptionWhat is Lyft Lyft is a platform that connects drivers with individuals and organizations that need rides. In addition to helping passengers get from A to B, in select markets drivers may (more...) Company: Lyft Location: Suffolk Posted on: 04/19/2021 Get Paid To Take Surveys (Work From Home) Description: Get paid to share your opinion by taking surveys from home Company: Responsive Media Location: Carrsville Posted on: 04/19/2021 Laundry Attendant Description: Do you find happiness in the aroma of freshly washed laundry PeopleReady is currently seeking Laundry Attendants with a real passion for cleaning and hospitality. As a Laundry Attendant, you would operate (more...) Company: PeopleReady Location: Smithfield Posted on: 04/19/2021 Lease Purchase Program - No money down, no credit checks - $1.05-1.10/mi+FSC Description: Lease Purchase: br br 1.05- 1.10/mile FSC br 750 Bonus 1st Check - 200/week 1st 10 weeks br Accessorial Pay br br br Detention - 20/hr after 2 hours br Layover - 125 if (more...) Company: Riverside Transport Location: Boykins Posted on: 04/19/2021 Registered Dental Hygienist Description: Job DescriptionPosition: Registered Dental Hygienist Position I.D: 14173 Schedule: Full-Time up to 40 hours Monday - Friday 8:00am - 5:00pm , Saturday 9:00am - 2:00pm Practice: Spencer Dental (more...) Company: Benevis Location: Carrollton Posted on: 04/19/2021 Food Courier - Start Delivering Today Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...) Company: Doordash Location: Ivor Posted on: 04/19/2021 Get New Installing/Repairing Window Work Today - Preview Leads In Your Area Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement Company: HomeAdvisor Location: Suffolk Posted on: 04/19/2021 Special Warfare Combatant-Craft Crewmen Description: ABOUT Special Warfare Combatant-Craft Crewmen SWCC are specially trained to operate on and around rivers and coastal regions around the world. Wielding extreme firepower and a deadly skill set, SWCC (more...) Company: Navy Location: Suffolk Posted on: 04/19/2021 Make up to $19/hour - Deliver with DoorDash - Start Delivering Today Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...) Company: Doordash Location: Suffolk Posted on: 04/19/2021 Registered Dental Hygienist Description: Job DescriptionReady to change lives including your own We are dedicated to creating a world of happy, healthy smiles. We believe every person deserves access to quality, affordable dental care - and (more...) Company: Benevis Location: Wakefield Posted on: 04/19/2021 |