Assembly (www.assemblynfk.com ) is an iconic building campus for
creators and technology innovators, now under construction in
Downtown Norfolk, Virginia, and opening early 2021. Leading
companies, aspiring startups, and talented freelancers will all
share energy, inspiration, and resources — making the collective
greater than the sum of its parts.
The Assembly campus is an adaptive reuse of three historic
department store buildings, totaling approximately 100,000 square
feet. Beyond traditional office space, Assembly will offer tenants
access to shared building amenities (such as a rooftop penthouse
and deck, central building reception, a podcast / recording room, a
bike share, and more) that will need ongoing support and
management. Assembly will also feature event spaces for its tenant
community and outside rentals.
We are seeking an Operations Director to establish and lead the
operations of the building and its associated activities . This is
a unique position, combining skills in commercial real estate
management, business operations, community development,
hospitality, and event rentals. The successful applicant must have
experience with managing a large, multi-tenant building – ideally
having experience with a co-working facility or similar
environment. While Assembly’s ownership is engaged and passionate
in its support of Assembly, we are seeking the day-to-day leader of
the building and its associated operations. As such, the selected
candidate will be a driven self-starter requiring minimal
Operations Director Responsibilities:
Lead Assembly’s operations, in both a directional and hands-on
capacity, and serve as the face of the building and its
Develop and manage Assembly’s operations budget including
property and business revenue and expenses, and manage associated
Direct and oversee our third-party property management company,
whose responsibilities include building and systems maintenance,
accounting, and janitorial services.
Evaluate and recommend Assembly operations staff and contractor
requirements to cover known business functions. Business functions
include front desk reception, tenant relations, event management,
facilities management, marketing, and payroll / benefits
Manage, maintain, and identify improvements to operational
software (shared resource management, access control, guest
check-in, etc.), in collaboration with our IT/AV consultant where
Create and manage Assembly’s policies & procedures, both
internal and tenant-facing.
Manage Assembly’s tenant recruiting process from first contact
to lease negotiation, identifying mutual-fit tenant relationships.
Direct and oversee leasing activities with Assembly’s legal counsel
and broker as appropriate.
Manage existing tenant relationships from move-in and
orientation to ongoing communications and support.
Develop Assembly’s event model including rates, usage types, and
relevant agreements/licenses; then direct and oversee event
During the building's current and future development phases,
assist with project management and team coordination
Renew and obtain as necessary insurances and licenses, and
maintain overall compliance with regulatory requirements.
This is a full-time position at our location in downtown
Norfolk, VA. Compensation is commensurate with experience. Benefits
include two weeks paid vacation, nine paid holidays, and a monthly
allowance for health insurance coverage for qualified candidates.
Please specify compensation needs in your application.
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