Norfolk, NE, USA
General Description and Essential Functions
Manage and coordinate the marketing, delivery and support of
community bank services including loans and other banking products.
Responsible for the development and maintenance of midsized to
large commercial loan portfolios, with the goal of providing
maximum profitability with minimum risk. Must effectively
communicate underwriting and credit decisions, and properly explain
and document those decisions. Accountable for coordination of
individual deposit development strategies that promote core deposit
growth by attracting new business and building relationships with
• Manage and oversee non-Retail personnel and operations
necessary to effectively market, deliver and support broad-base
community bank services. Lead non-Retail staff to achieve financial
and risk goals, which includes meeting loan, deposit and income
• Responsible for independently managing a portfolio of business
clients and is accountable for net client growth, risk management
effectiveness, customer service and profitability. Ability to
identify loan, deposits and fee income.
• Develop and manage midsized to large customer relationships to
include all types of business banking and deposit products and
services and maximize long-term customer satisfaction through
aggressive cross-selling efforts to satisfy customers’ financial
• Conduct interviews with customers to establish financial needs
emphasizing financial counseling and lending, and process requests
or will make appropriate referrals. Analyze credit and financial
information for customers. Demonstrate sound judgment in decision
making, abiding appropriately to established guidelines and
procedures. Has the authority to approve or deny accounts. Lender
is responsible at all times for the maintenance of the portfolio’s
credit quality. This includes the proactive, early identification
of deteriorating credits and the ongoing management of problem
loans that remain in the portfolio
• Ensure appropriate risk management and credit quality is
meeting expectations with the assigned markets.
• Provide a detailed performance report to senior management and
the Board of Directors on a monthly basis.
• Actively manage talent to develop staff, recruit candidates
and maintain appropriate staffing levels.
• Responsible for oversight of Great Western Bank non-Retail
personnel in the designated market area in meeting all applicable
bank policies and procedures along with compliance with state and
• Respond to and resolve customer service requests according to
Great Western policies in a prompt, efficient and courteous manner
at all times.
• May manage multiple locations.
• Bachelor’s degree in business, business administration,
finance, accounting or related area, or equivalent experience
• 10 or more years of lending, banking or financial services
• Proven leadership abilities shown in previous positions.
• Knowledge of all bank products and services including
mortgage, cash management, commercial and retail.
• Ability to build strong working relationships within the
organization and develop professional relationships with customers
and business associations.
• Good understanding of bank and office operations with a strong
aptitude in computer applications.
• Effectively utilize and manage time to accomplish goals and
objectives on a consistent basis.
• Ability to use effective communication skills both verbally
and in writing. Using appropriate form and style to express ideas
in a clear, through, and concise manner. Ability to actively listen
• Actively participate in community organizations and activities
to project and sustain a favorable bank image in the community.
• Register and obtain a unique identifier number from the
Nationwide Mortgage Licensing System as a Mortgage Loan Originator
as well as keep the license in force by submitting updates when
personal information changes and to complete the annual renewal of
• Perform other job-related duties or special projects as
Equal Opportunity Employer/Protected Veterans/Individuals with
The contractor will not discharge or in any other manner
discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of
another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as
a part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor’s legal duty to furnish information. 41 CFR