Network Monitoring
Company: S2Technologies, LLC
Location: Norfolk
Posted on: March 27, 2020
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Job Description:
The qualified candidate serves as a Tier 1 Network Monitor for
the 480th Intelligence, Surveillance, Reconnaissance (ISR) Wing and
the Distributed Common Ground System (DCGS) Processing,
Exploitation, Dissemination (PED) Operations Center (DOC). The
Monitor conducts fault management to detect, isolate, and correct
abnormal network and information processing system component
behavior on a 24-hours-a-day, seven (7) days-a-week. The Monitor
also Monitor health and status of the network via the Government
designated monitoring systems and provide status to Government
representatives in the Mission Crew Respond Initiate and maintain
trouble tickets and other logs to document these anomalies as well
as corrective actions Populate and examine trouble and error logs
for troubleshooting and capturing metrics Provide technical support
to resolve the problem or escalate to the appropriate level Monitor
and administer network tools for troubleshooting and metrics for
trends analysis Log all network issues utilizing the 480 ISRW
approved system of record for problems, errors, and maintenance in
such a way to easily generate reports for trend analysis Provide
technical support in data network planning, engineering, and design
Report all trouble calls upon receipt to the Maintenance Control
Center (MCC) in the DCGS Operation Center (DOC) and provide hourly
updates until resolution unless otherwise directed by the DOC Crew
Commander Provide quarterly metrics illustrating trends and
workload to the Contracting Officer s Representative (COR) in the
form of a PowerPoint presentation Qualifications 3+ years of
network operations experience. TSSCI Security Clearance
Certifications A+ (CE) Demonstrated knowledge of network monitoring
tools Desired Knowledge of AF DCGS and AF ISR operations is
desired. Optional certifications CompTIA SEC+, CCENT and Windows,
Linux, Unix understanding
Keywords: S2Technologies, LLC, Norfolk , Network Monitoring, Other , Norfolk, Virginia
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