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00496- Front Desk Assistant

Company: Virginia State Government
Location: Norfolk
Posted on: February 16, 2020

Job Description:

Position InformationJob DescriptionNorfolk State Universitys Housing and Residence Life is seeking candidates for the position of Front Desk Assistant.The Office of Housing & Residence Life is committed to providing co-curricular programs and services that align with the Universitys academic mission. This department strives to foster a unique Spartan Residential Experience by providing safe, clean, affordable, and well-maintained facilities to enhance the holistic development of our students as ideal Spartans and future leaders.The successful candidate will:

  • Provide front desk coverage within an assigned residential community during an assigned shift.
  • Ensure residents within the community reside in an environment conducive to living and learning.
  • Monitor activities within the community, conduct floor checks, handle incidents, prepare incident reports and enforce policies, procedures and guidelines.
  • Work hours 10:30p.m to 7:30a.m., primarily nights and weekends.* EEO STATEMENTNSU is committed to providing equal employment opportunities for all persons and applicants, without regard to age, color, disability, gender, national origin, political affiliation, genetic information, race, religion, sexual orientation, sex (including pregnancy) or veteran status. NSU encourages and invites minorities, women, individuals with disabilities, and veterans to apply.*Minimum Qualifications
  • Demonstrated knowledge of standard office practices and procedures to include greeting customers, answering the phones and directing questions to the appropriate party.
  • Demonstrated ability to use Microsoft Office Suite to perform various tasks including creating word documents for reports.
  • Ability to interact well with administrators, faculty, staff, and students and the general public.
  • Excellent oral and written communication skills.
  • Should be customer service oriented with the ability to use problem resolution techniques when serving customers.
  • Demonstrated ability to work independently and take appropriate action with minimum supervision.
  • High school diploma or GED, or equivalent combination of training and education that provides the requisite knowledge, skills, and abilities.Preferred Qualifications
  • Previous experience working in higher education.Special Requirements
  • NSU conducts background checks on all candidates identified as finalist for employment. The type of background check(s) performed is dependent upon the type of position for which you have been identified as a finalist, which may include: criminal history, sex offender registry checks, reference checks, degree validation, driving records, license verification, credit history review. The results of background checks are made available to University employing officials. You will be required to sign an Authorization to release form.
  • Norfolk State University utilizes I-9 and E-verify in the verification of eligibility for employment.Special Instructions to Applicants
  • Candidates may show interest by submitting, in its entirety online, an application and all required application material.
  • Applicant is solely responsible for ensuring application and material thoroughly reflects their knowledge, skills, and abilities, as it relates to the advertised qualifications.
  • A complete application, including all previous employment, salary history, and education, for full consideration, must be received online by 11:59PM of the Job Close Date.
  • Applicants who list see resume or see Curriculum Vitae in lieu of completing the application may miss the opportunity for full consideration.Contact InformationNameOffice of Human ResourcesPhone757-823-8160FaxFAXED APPLICATION MATERIAL IS NOT ACCEPTED.EmailEMAILED APPLICATION MATERIAL IS NOT ACCEPTED.AddressMAILED APPLICATION MATERIAL IS NOT ACCEPTED.Working Title: 00496- Front Desk AssistantRole Title: Admin and Office Spec II - 19012Job Open Date: 02/10/2020Job Close Date: 02/17/2020Open Until Filled: NoIs this position funded in whole or in part by the American Recovery & Reinvestment Act (Stimulus Package)?: NoHiring Range: $22,597-$22,856Agency: Norfolk State University (213)Location: Norfolk - 710Position Number: 00496Job Posting Number: 1063512Type of Recruitment: General Public - GDoes this position have telework options?: NoBilingual/Multilingual Skill Requirement/Preference: NoJob Type: Full-Time (Salaried)Job Type Detail: Full-Time Salaried - Non-Faculty- FTS-1Pay Band: 02

Keywords: Virginia State Government, Norfolk , 00496- Front Desk Assistant, Other , Norfolk, Virginia

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