Protocol Specialist

Company: Ironclad Defense Works
Location: Norfolk
Posted on: February 16, 2026

Job Description:

Job Description Job Description Protocol Specialist Location: Norfolk, VA (On-site at NATO HQ SACT) Employment Type: Full-time, contractor support (contingent upon contract award & customer approval) Security Clearance: Active/eligible for NATO or National SECRET (or higher) Openings: 1 opening Target Base Salary Range: $64,000 - $102,000 Travel: Frequent travel; work outside normal hours (evenings/weekends) often on short notice. Role Overview Provide protocol planning and execution support for high-level visits, ceremonies, conferences, and events at NATO HQ SACT. You will serve as a protocol subject matter expert, manage VIP schedules and databases, coordinate with local authorities, and use event/protocol software tools to deliver polished engagements in an international environment. Key Responsibilities Serve as liaison with local authorities and external partners for protocol activities. Plan, prepare, and execute conferences, seminars, ceremonies, and VIP visits. Manage VIP databases, biographies, and records; maintain official reference materials. Develop and execute distinguished visitor (DV) programmes and detailed schedules. Meet and escort dignitaries and visitors as required; ensure appropriate ceremonial execution. Advise and train staff on diplomatic customs, precedence, and NATO protocol standards. Support protocol planning software (e.g., Cvent, SocialTables, seating plan tools) and related databases. Work outside normal hours as required (evenings/weekends) and travel frequently in support of events. Required Qualifications Experience in an international military/government protocol environment and planning high-level events (preferably NATO). College degree (or equivalent); 5 years of relevant protocol experience may substitute for degree. Strong organizational, scheduling, and communication skills; able to manage complex calendars. Experience with electronic registration and protocol/event planning tools (e.g., Cvent, SocialTables) and database tools (e.g., MS Access). Professional demeanor suitable for an international environment; ability to work independently and proactively. Fluent English (written and oral); additional language (French) is a plus. Citizen of a NATO member nation; active or eligible for NATO/National SECRET (or higher) clearance; valid NATO nation passport. Ability to complete the NATO Protocol Course (NATO School Oberammergau) within the first six months (required). Preferred / Nice-to-Have Formal protocol training (Protocol Officer Course) and/or external NATO protocol course certificate. Experience supporting Flag/General Officers or equivalent senior leaders. Portfolio/Programme/Project management training. How to Apply Email your resume to jobs@idw.inc with the subject line: "RFP-ACT-SACT-26-02 – LC48 – Protocol Specialist" or respond to this job posting via the included web application. Ironclad Defense Works is an Equal Opportunity Employer. Powered by JazzHR IkNbkeXSND

Keywords: Ironclad Defense Works, Norfolk , Protocol Specialist, IT / Software / Systems , Norfolk, Virginia