PIERS CONNECTIVITY SERVICES TECHNICAL AND CYBER LEAD WITH SECURITY CLEARANCE
Company: Leidos
Location: Norfolk
Posted on: September 28, 2024
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Job Description:
R-00144065 Description More About the Role:
The Defense & Intelligence Group of Leidos has an opening for the
Navy's Service Management, Integration and Transport (SMIT) Piers
Connectivity Services program Communications Network Engineer. The
SMIT contract will provide secure end-to-end Information Technology
(IT) services to more than 400,000 hardware devices and 600,000+
users at over 1,600 Continental United States (CONUS) sites and
over 82 OCONUS site across Asia, Europe, and the Middle East;
constituting one of the largest combined networks in the world.
SMIT is the Navy's largest IT services program valued up to $7.7
billion over 8 years. The Leidos team will deliver the core
backbone of the NMCI, including cybersecurity services, network
operations, network engineering, end user support, service desk,
and data transport. Ultimately, Leidos will support the Navy in
unifying its shore-based networks and data management to improve
capability and service while also saving significant dollars by
focusing efforts under one enterprise network. The Position
involves extensive knowledge of network communications,
architecture, security controls and configuration. Candidates for
this position are highly motivated and have working knowledge of
network operations, fault diagnosis, repair, installation,
configuration, cabling, passive infrastructure, troubleshooting,
project execution, and COMSEC Operations, as well as the ability to
follow detailed policies and procedures. The ability to work in a
dynamic, team-oriented, fast-paced and mission-focused environment
is a must. What You'll Get to Do:
The ideal candidate will be responsible for overseeing the Network
Operations of the Piers Network Management System (PNMS). The Piers
Connectivity Services Technical and Cyber Lead will serve as the
Subject Matter Expert, Escalation Point and Technical Lead for all
troubleshooting of incidents and service outages to U.S. Naval
Vessels while in port. The candidate will be responsible for
tracking and overseeing network operations and engineering
activities across all Global Piers Connectivity Services areas of
operations. The candidate will be responsible for producing reports
to quantify contract deliverables, with a focus on IT services and
knowledge of the Navy Networks and piers connectivity requirements.
The candidate will assist the Regional Service Delivery Managers
and Site Leads, when necessary, to coach team members to accomplish
project goals, meet established schedules, and resolve technical or
operational issues. The Candidate will provide the Government and
Piers Service Delivery Manager accurate and timely status regarding
task execution and performance of networking contract deliverables.
---Direct responsibility for the overall management of the
BAN/LAN/WAN Network Operations on the Piers Network Management
System (PNMS), troubleshooting, repair, installation, cabling,
configuration, implementation, and integration of current and
future PNMS network architectures as per approved processes and
procedures.
---Oversees maintenance, troubleshooting, repair, and
removal/replacement of faulty hardware using SOPs, TTPs, work
instructions, vendor guidance, and other documented processes and
procedures.
---Serve as the Subject Matter Expert, Escalation Point and
Technical Lead for all troubleshooting for incidents and service
outages to U.S. Naval Vessels while in port.
---Interfaces with the Network Operations Center (NOC) as required
in support of incident troubleshooting and restoral.
---Supports network configuration/asset management activities,
manages configuration drift, and accurately creates or modifies
network documentation to reflect the as-is and/or to-be
environment.
---Oversees Cybersecurity requirements and implementation of
security controls, to include asset scanning and vulnerability
mitigation compliance across PNMS. -
---Coordinates and supervises network upgrades and planned
maintenance activities with SMIT and Piers Network Management
System (PNMS) Program and customer stakeholders.
---Oversees and performs monitoring (health and status) of network
systems and proactively identifies potential issues before they
impact users; recommends and/or applies corrective actions to
mitigate network issues.
---Documents work activities/details per established tools and
processes; maintains accurate site documentation.
---Coordinates software upgrades and changes to the PNMS system and
communications infrastructure as prescribed by Domain Architects,
Design and Configuration Teams.
---Direct customer facing position providing overall operational
networking oversight for 18 support locations throughout the
Continental United States and Hawaii.
---Drive business and reporting rhythms, directing Piers
Connectivity Services Networking staff to perform all tasks within
scope and meet required service targets for incidents and service
outages to U.S. Naval Vessels while in port.
---Responsible for the management of program scope in order to meet
schedule requirements; directing personnel to perform tasks and
reporting progress to Program Management. -
---Oversees IT knowledge and equipment asset transfer, ensuring
that personnel are prepared to assume duties in order to meet
defined schedule and scope requirements.
---Maintain a collaborative work environment, working with
personnel to ensure that comprehensive knowledge transfer
activities associated with job functions and daily tasks are
successfully conducted. -
---Identify and document skill enhancements/training needed based
upon observation of actual performance versus documented site
Standard Operating Procedures (SOPs).
---Manages staff to conduct asset inventories, directing asset
reconciliations, inventories, and configurations across sites.
---Establish and maintain transparent and respectful working
relationships with customer and Program Management leadership, and
peers. -
---Serve as a mentor to junior-level leadership personnel,
providing them with opportunities to enhance technical knowledge
and topology requirements.
---Travel may be required depending on customer and project
requirements. Physical Requirements :
---Must be able to lift and carry 50 lbs. for up to 100 feet at a
time; must be able to lift 25 lbs. vertically using ladders
---Must be able to work in confined spaces, such as raised floors
or communications closets; must be able to work in noisy
environments, such as data centers and operations centers; must be
able to stand or sit for 8 hours at a time.
---Must be able to utilize basic hand tools such as screwdrivers
and wrenches while rack mounting active and passive equipment using
small screws and brackets.
---Must have normal color vision to identify different colors of
wires and cables; must have correctable vision to 20/20 or better
so you can see objects and information displayed in schematics,
test equipment, and computer monitors; must have depth perception
to be able to judge distance between objects to work safely on
ladders and in confined spaces; must be able to use and read
digital test equipment such as OTDR
---Must be able to drive corporate vehicle to different locations
to work on projects and troubleshoot; valid state license required.
You'll Bring These Qualifications:
---Requires B.S. Degree and 8-12 years of prior relevant experience
or Masters with 6-10 years of prior relevant experience. Additional
relevant experience may be considered in lieu of Bachelor's degree
(4 additional years of experience may be substituted for a
Bachelor's degree at the hiring Manager's discretion).
---US Citizen with an active DoD Secret Clearance.
---Valid DoD 8570 IAT Level II: Security+ or higher
Certification.
---Valid OEM Certification: Cisco Certified Network
Associate-Security.
---Ability to be scheduled to work or be called in to work during
off hours and weekends to meet customer mission support
requirements.
---5+ years' experience troubleshooting complex routing and
switching issues.
---5+ years' experience configuring switches, routers, network
appliances, WAN acceleration devices.
---Experience with multiple vendor routing, switching or wireless
product lines.
---Strong understanding and in-depth knowledge of TCP/IP
network/subnet addressing.
---Ability to work independently and in a team environment to
resolve technical issues in a dynamic environment.
---Customer service experience.
---Must demonstrated expertise in IT Enterprise Operations.
---Must be located near United States Navy Installation. These
Qualifications Would be Nice to Have:
---Bachelor's degree in relevant field.
---Top Secret Security Clearance.
---MPLS experience.
---DevOps, CI/CD experience.
---Scripting experience (i.e. Python, etc---).
---Automation experience (i.e. Ansible, Puppet, Chef, etc---).
---SDN/SD WAN experience.
---Professional or Expert level vendor certifications.
---ITIL certifications.
---Prior experience managing Navy/Marine Corps or other DoD
contract projects. Original Posting Date: 2024-09-18
While subject to change based on business needs, Leidos reasonably
anticipates that this job requisition will remain open for at least
3 days with an anticipated close date of no earlier than 3 days
after the original posting date as listed above. Pay Range: Pay
Range $87,100.00 - $157,450.00 The Leidos pay range for this job
level is a general guideline only -and not a guarantee of
compensation or salary. Additional factors considered in extending
an offer include (but are not limited to) responsibilities of the
job, education, experience, knowledge, skills, and abilities, as
well as internal equity, alignment with market data, applicable
bargaining agreement (if any), or other law.
Keywords: Leidos, Norfolk , PIERS CONNECTIVITY SERVICES TECHNICAL AND CYBER LEAD WITH SECURITY CLEARANCE, IT / Software / Systems , Norfolk, Virginia
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