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Secure Research Support/Information Systems Security Specialist (00506A)

Company: ODU Human Resources
Location: Norfolk
Posted on: May 9, 2022

Job Description:

Performs work as part of the Research security group, providing Technical Support and compliant information Technology/Information Systems solutions to faculty and staff with the goal of protecting sensitive and classified research data. This falls under ODU's Industrial Security Program, which protects classified information required to perform on contracts in accordance with 32 CFR 117 (NISPOM). Other sensitive areas include storage and processing of Controlled Unclassified (CUI), Export Controlled (EAR, ITAR) and proprietary information. Serve as Information Systems Security Manager (ISSM) and Research Infrastructure User Support.

Required Qualifications:

Considerable knowledge in desktop hardware, software applications, operating systems (Windows and Linux), and network connectivity. Working knowledge of and ability to troubleshoot computer and mobile operating systems (Windows 10, MacOS 10.X, Linux), hardware, software, peripherals, and appropriate system management and security tools in a network environment. Some knowledge of conducting vulnerability scans. Some knowledge of Active Directory and Group Policy. Some knowledge of Enterprise-level anti-virus / anti-malware suites. Some knowledge of the Risk Management Framework (RMF).Some familiarity with implementing and supporting Defense Information System Agency (DISA) Secure. Some knowledge of (DISA) Secure Technical Implementation Guides (STIG). Excellent communications skills (written & oral) for creating/reviewing RMF documentation. Excellent customer service skills.Excellent time management skills to prioritize tasks and handle multiple projects and deadlines. Demonstrated ability to exercise attention to detail to complete required reports on a timely basis. Demonstrated ability to conduct IS user briefings/training, communicating professionally and effectively with customers, team members, and leadership. Working/basic experience supporting a variety of IT areas. Some experience in IT asset management suites such as Ivanti, LANDesk, Altiris, SCCM or Remedy. Some experience using a ticketing system such as Remedy, ServiceNow, Footprints or Zendesk. Some experience configuring a computer purchase to meet end-user requirements. Some experience with Virtualization technologies such as Citrix, VMWare and VirtualBox. Some experience with Remote support applications such as Microsoft Remote Desktop, Dameware, Apple Remote Desktop.

Preferred Qualifications:

Considerable information technology support experience in a corporate, administrative, or educational setting. Considerable experience with IT asset management suites such as Ivanti, LANDesk, Altiris, SCCM or Remedy. Considerable experience using a ticketing system such as Remedy, ServiceNow, Footprints or Zendesk. Considerable experience configuring a computer purchase to meet end-user requirements. Considerable experience with Virtualization technologies such as Citrix, VMWare and VirtualBox. Considerable experience with Remote support applications such as Microsoft Remote Desktop, Dameware, Apple Remote Desktop. Considerable experience scripting in VBScript, Batch or PowerShell. CompTIA A+ , Network+ or Security+ certification.

To review the full position requirements and submit an application, please visit and follow the online instructions. Old Dominion University is an equal opportunity, affirmative action institution.
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Keywords: ODU Human Resources, Norfolk , Secure Research Support/Information Systems Security Specialist (00506A), IT / Software / Systems , Norfolk, Virginia

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