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VTC Operator

Company: Apex Systems
Location: Norfolk
Posted on: March 27, 2020

Job Description:

Apex Systems, the nation's 2 nd largest IT Staffing organization, has an immediate and exciting opportunity as a Video Teleconferencing Operator supporting the NGEN contract for the Navy. This position is going to be in Norfolk, VA Required CompTIA Security + Certification DOD Secret Clearance (will accept interim) Responsibilities Configure IP phones inside of CUCM for registrationcommunication on the NMCI Remotely configure VTC endpoints for registrationcommunication on the NMCI network Monitor IP PhoneVTC usage, latency, jitter, and total units in use Manage direct deployment of telepresence endpoint devices (i.e., VTC's, IP Phones) to ensure successful installation Identifyresolve end user problems Schedulemaintain conference calls inside of Cisco MCU platform Maintain knowledge of all service platforms utilized, as well as accompanying processes and procedures Maintain reported incidents inside of identified enterprise issue ticket tracker to ensure constant oversight of problem throughout life cycle If interested in this position, please contact Courtney O'Brien at ceobrienapexsystems.com EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservicesapexsystemsinc.com or 844-463-6178.

Keywords: Apex Systems, Norfolk , VTC Operator, IT / Software / Systems , Norfolk, Virginia

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