Payroll Support Representative I
Company: ADP
Location: Norfolk
Posted on: April 8, 2021
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Job Description:
ADP is hiring a Payroll Support Representative -- Level I. The
Payroll Support Representative supports Major Accounts
Comprehensive Services Client users on WFN, PayX, ezLM, Portal, HRB
and related applications by providing guidance and research in
response to a wide variety of questions and issues presented by
Client Payroll Administrators. The person in this role will use
multiple tools and research resources in order to develop an
accurate and comprehensive response to a wide range of inquiries
regarding payroll practices and tax considerations, taking into
account the differences across states and localities. Due to the
nature of the Comprehensive Services business, the person in this
role will also interface with multiple ADP service organizations as
well as third party vendors that provide services to our Clients.
To support a unified Client experience, they will also have
familiarity with common HR questions and will access systems in
other service organizations and other knowledge bases. This person
also works closely with the Comprehensive Services Relationship
Manager to address Client requests for guidance and best practices.
The Payroll Support Representative will also be assigned to a
specific group of Clients for the purpose of providing proactive
updates and information.
Keywords: ADP, Norfolk , Payroll Support Representative I, Human Resources , Norfolk, Virginia
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