Room Attendant
Company: Harmony Hospitality
Location: Virginia Beach
Posted on: April 1, 2026
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Job Description:
Description The Room Attendant is responsible for: Responsible
for cleaning guest units and public areas as assigned in a
comprehensive and systematic manner, insuring the highest level of
cleanliness and product presentation to the hotel owner and or
guest. Accountable to produce a clean guest unit in a timely
manner, consistent with the hotel franchise productivity,
cleanliness and maintenance standards as set forth for each room
type. JOB RESPONSIBILITIES The Room Attendant’s primary
responsibilities will include: Clean bathtub, toilet, sink, walls,
mirrors, tiles, counters, windows and floor surfaces using cloths,
mops, sponges, brushes, and/or cleaning agents by extending arms
over head, bending and stooping. Strip and make beds, changing bed
linens which may require lifting bedspreads weighing a maximum of
40 lbs. Dust all furniture, pictures, drawers, window ledges, and
shelves thoroughly. Check under bed to remove trash or other
debris. Maintain cleanliness of public space, i.e.: lobby, public
restrooms, offices, elevators and stairways as assigned. Push and
pull vacuum throughout entire room and empty trash. Replenish
amenities, linens, and supplies in guest room. Sign for room keys,
retrieve, push to assigned rooms and restock cart weighing up to
150 pounds. Visually inspect room for cleanliness and appearance
and signify completion for room. Must report all repairs or
maintenance problems to supervisor. Greet guests in hallways or in
passing, ask if they are enjoying their stay. Respond in a timely
manner to guest requests for items such as an iron, safety
instructions, assistance, direction, and/or other information as
requested. Report all suspicious persons, activities or hazardous
and unsafe conditions to the immediate supervisor or a management
employee. Turn in all items found in employee's working area to the
property Lost and Found department. REQUIRED SKILLS AND ABILITY
Ability to push and/or pull equipment weighing up to 150 lbs.
Ability to lift and carry objects weighing an average of 25-50
pounds. Ability to scrub and scour surfaces, extending arms over
head to perform cleaning tasks, and work in confined spaces.
Ability to communicate effectively with other employees, as well as
guests. Ability to follow instructions, directions, and meet
deadlines, including the thorough cleaning of a minimum of ____ of
rooms as specified by management. Basic ability to comprehend
English language sufficient to understand. Information such as
labels and instructions and basic guest requests. REQUIRED
EDUCATION AND EXPERIENCE Education – High school diploma preferred.
Experience – No previous experience needed. This job description is
not an exclusive or exhaustive list of all job functions that an
employee in this position may be asked to perform from time to
time
Keywords: Harmony Hospitality, Norfolk , Room Attendant, Hospitality & Tourism , Virginia Beach, Virginia
