Housekeeping Supervisor
Company: Sheraton Norfolk Waterside Hotel
Location: Norfolk
Posted on: March 19, 2023
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Job Description:
Primary Purpose:
The primary purpose of the Housekeeping Supervisor to ensure that
guests have an excellent experience while supervising housekeeping
associates to ensure brand standards of hotel cleanliness,
preparing proper work assignments and coordinating room readiness
other departments.
Work Performed:
The Housekeeping Supervisor will be tasked with the following
duties, responsibilities, and assignments:
- Coordinate activities with other departments to ensure that
services are provided in an efficient and timely manner in
accordance with established service standards ;
- Conduct appropriate coaching and accountability of housekeeping
associates when service, performance, or cleanliness standards are
not met ;
- Provide direction, support, timely feedback and recognition of
performance in keeping with Atrium's performance management
standards and Core Values ;
- Inspect guest rooms and public spaces to ensure compliance with
cleanliness standards and verify room statuses ;
- Forecast necessary levels of staffing and supplies to facilitate
effective scheduling and ordering with a focus on profitability and
cost control ;
- open and close housekeeping department by assigning and
monitoring daily operations ;
- Manage Lost and Found by tracking items, communicating with
guests and scheduling items to be returned ;
- Promote sanitation, safety, and security efforts of the hotel
;
- Assist with scheduling Associates according to business
levels;
- Able to conduct daily stand up with the housekeeping team ;
- Use laundering equipment to safely and thoroughly clean and press
linen, keeping the work area clean and safe ;
- Follow all company and safety and security policies and
procedures, report equipment problems and maintenance issues,
accidents, injuries and safety hazards, or unsafe work conditions
to leadership ; and
- Any an d all other work as required to complete the primary
purpose of the position.
Keywords: Sheraton Norfolk Waterside Hotel, Norfolk , Housekeeping Supervisor, Hospitality & Tourism , Norfolk, Virginia
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