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Patient Care Consultant - Norfolk Surgical Center

Company: Sono Bello
Location: Norfolk
Posted on: November 11, 2019

Job Description:

A career at Sono Bello means being part of a dynamic and high energy work environment, where each one of our team members can make a difference. We love what we do, and it shows, we are the national leader in providing cutting edge, personalized body transformations. We believe everyone deserves to have their best body today and pursue their best life now.
The Patient Care Consultant is responsible for conducting face to face consultations and assisting our patients with understanding the Sono Bello process in electing Laser Assisted Body Contouring and Non-Invasive procedures as a solution to their needs.
To qualify for consideration, candidates will have a proven track record of success in sales in a fast-paced environment; will possess confidence; emotional intelligence; credibility and high integrity; and an excellent work ethic.
Compensation consists of monthly salary + overtime + uncapped bonus potential in excess of $150K+ annually.
Key (Sales) Patient Care Consultant Responsibilities:
This role will require a highly motivated individual with strong negotiation and closing skills with the ability to overcome objections in a face-to-face consultative environment. -- Meet with new and existing patients to determine realistic goals, matching the appropriate treatment plans with our surgical and non-surgical body contouring solutions. -- Provide value and educate our patients regarding our approach, the procedure, and our processes; including all documentation and financing/payment options available. -- Manage the appropriate follow up with both the in-center clinical team and the patient to ensure a great experience leading up to and through the procedure. -- Maintain and develop a patient pipeline and regularly follow up with prospective patients who did not move forward in their initial consultation. -- Demonstrate leadership within your center location to keep the entire team informed, positive, and energized to support the best possible patient experience.
Required Skills / Qualifications

  • Proven, outstanding track record (minimum of 3 years) in sales in a high-energy, high-paced environment. Experience with one-on-one consultative selling in industries such as finance, education, plastic or cosmetic surgery, hair replacement, or other professional settings is considered a plus.
    • Is a quick study: can immediately build rapport, assess the patient's needs, and create a sense of urgency to drive action.
      • Must have excellent interpersonal skills that builds effective working relationships with patients, physicians, and other team members.
        • Must be a self-starter, accountable, and highly motivated to hit and exceed targets to reap financial reward (manage KPIs).
          • Maintains professionalism and poise constantly, even when working under pressure.
            • Must be highly organized and detail-oriented with the ability to prioritize competing tasks.
              • Positive outlook and a passion for what we do! Compensation/Benefits package:
                • Earnings include monthly base salary + overtime + monthly bonus in excess of 150K+
                  • Benefits Package including Medical; Dental, Vision, Life Insurance, 401K, EAP, PTO and paid holidays
                    • Daily preset consultations (warm leads provided)
                      • Extensive training program At Sono Bello we believe that our team members are the keys to our success. We offer competitive pay, generous monthly bonuses, and excellent training. For consideration, email the Sono Bello Talent Team: Sara French (Director of Talent Acquisition) / Wil Johnson (VP of Talent)

Keywords: Sono Bello, Norfolk , Patient Care Consultant - Norfolk Surgical Center, Healthcare , Norfolk, Virginia

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