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Supervisor, Cardiac Holter

Company: BioTelemetry
Location: Norfolk
Posted on: September 13, 2019

Job Description:

Supervisor, Cardiac Holter

CLINICAL OPERATIONS SUPERVISOR - HOLTER

NORFOLK, VIRGINIA

7:00AM 4:30PM + ROTATING WEEKENDS AND HOLIDAYS

Everywhere Health Goes, We Go.

Want to grow your career in the healthcare & medical device industry with an organization leading the way in the advancement of mobile health services? Apply today to join our team at BioTelemetry, Inc. as a Clinical Operations Supervisor in our Norfolk, Virginia branch location. We offer competitive wages, multiple shifts, full-time benefits, 401K match, PTO, and much more! We are striving to be the world leader in the delivery of health information by providing innovative products and services that will improve quality of life and reduce cost of care. We want you to be a part of it!

RESPONSIBILITIES

Manage and coordinate the activities of personnel in the operation of their respective functional areas within the EKG MCOT lab.
Train and oversee personnel on shift in the compliance of all CardioNet, HIPAA and Medicare policies and procedures
Monitor, evaluate personnel in the current monitoring practices to ensure compliance.
Provide on-going in-service training programs for department personnel as well as other interested parties
Analysis and focus on quality and efficiency measurements
Problem solving of practice, physician and patient service issues
Assist in the implementation, monitoring and enforcement of policies, procedures and processes
Assist in annual performance review of technicians Qualifications
Knowledge of EKG monitoring/interpretation and event recorders
Able to utilize or learn computer applications in job (Microsoft Office & Access, PaceArt, and others applicable to job).
Knowledge of customer service, especially telephone skills and medical documentation concepts
Has knowledge of medical ethics
EKG monitoring/interpretation experience
Previous experience in computer applications
Customer service experience highly encouraged
Able to work with Microsoft Office programs or ability to learn new programs quickly
Demonstrates effective communication skills and can work with age groups over the telephone from children to elderly adults Required Education, Training,

EXPERIENCE:

CCT or CRAT Certification is required within six months of hire
3 5 years ECG analysis experience
Minimum one year supervisory or management experience
Excellent communication, organizational and interpersonal skills
Strong team player
Strong customer service skills
High stress tolerance
Computer experience with Windows and Microsoft office
Must be able to rotate shifts

BioTelemetry Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law..

Keywords: BioTelemetry, Norfolk , Supervisor, Cardiac Holter, Healthcare , Norfolk, Virginia

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