Immunohematology Reference Lab Manager
Company: American Red Cross
Posted on: January 11, 2019
Job Description: Responsible for management and control of all daily laboratory operations, including all laboratory staff, budget, environment and work processes. Assure compliance with safety policies and procedures in the work area. Demonstrate excellent customer service, interpersonal skills and positive professional image. Assume responsibility for the laboratories compliance with standard operating procedures and interpretation of test results in accordance with the applicable regulatory requirements. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA), Clinical Laboratory Information Act (CLIA), and other applicable Federal, state and local regulations. Responsibilities 1. Responsible for the management of laboratory staff including, but not limited to, hiring, training, coaching, evaluating and disciplining to ensure a well-qualified team and to enhance operational success. In conjunction with the Medical Director, provide guidance to ensure appropriate patient care. 2. May oversee planning process and ensure that long range goals are established for laboratory supervisory staff. 3. May be responsible for managing the budgetary process and approving reagent and equipment purchases. 4. Ensure all regulatory compliance in area or responsibility, as well as initiate actions to foster a quality driven environment. 5. Serve as a resource for supervisors for complex technical issues. Ensures the IRL participation in the American Rare Donor Program and Diagnostics Manufacturing Division. 6. Coordinate the installation of new or revised tests and procedures, ensuring appropriate quality control in accordance with SOPs, CFR and OSHA regulations. 7. Ensure compliance with state and federal regulations, AABB/ASHI standards, ARCBS directives and regional policies and procedures. 8. May perform and interpret basic and complex donor and/or patient testing procedures and complete required quality control, as appropriate to state and federal regulations. Recognize testing irregularities, identify the cause, determine the solution and resolve the problem. 9. May perform manufacturing duties associated with special blood products, if applicable. 10. May perform labeling and verification of blood products. 11. Adhere to procedures and good manufacturing practices (GMP). 12. Ensure laboratory training is completed in compliance with established guidelines. 13. May write, organize and maintain departmental procedure manual. 14. May be responsible for the accuracy of computer and physical blood component inventories. 15. May ensure staffing needs are met. 16. Perform other related duties as necessary. Scope Accountable for prudent development and expenditure of total departmental operating budget; recommends capital expenditures, as needed. Operate under general guidelines from senior management. Plan own work and set priorities for department. Actions and decisions based on very broad precedent, discretion and judgment. Supervisory responsibility for multiple staff levels, including supervisors, professional staff and line staff. Qualifications Bachelors degree in a biological or related field and SBB (ASCP) certification/equivalent. Masters degree preferred. At least 5 years of directly related experience including 2 years laboratory experience in high complex immunohematology testing and 2 years of management in an IRL or equivalent hospital setting required. Effective communication and interpersonal skills required. Competencies The duties and responsibilities mentioned in the job description are representative of the essential functions of the position. The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles. Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders). Management and staff should refer to eDocs for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements The duties are representative of the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Requires standing, stretching, stooping and bending for extended time periods. Lift, pull, push and move objects of up to 50 pounds. May work in walk-in refrigerator/freezers for periods of time. Required to wear protective clothing such as lab coats, gloves, face shields, etc. when there is exposure to blood and blood products and/or where work location requires. Ability to use a wide variety of lab or medical equipment. Ability to use a personal computer and applicable software for sustained periods of time. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination I in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks. Potential exists to also be exposed to hazardous chemicals. ** This is a sourcing requisition that is used to identify potential candidates for several similar positions currently vacant. If you are contacted by a member of the Talent Acquisition Team, you may be directed to apply to a specific, active job opportunity. The candidate profile you build for this requisition can be used to apply for other American Red Cross opportunities. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee's professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment.
Keywords: American Red Cross, Norfolk , Immunohematology Reference Lab Manager, Executive , Norfolk, Virginia
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